Library of facilitation techniques

The KANO model is one the most effective methods of prioritization. It allows you to look at the importance of tasks from the customer's perspective.

Download KANO model template in FigJam

This leadership development activity offers a self-assessment framework for people to first identify what skills, attributes and attitudes they find important for effective leadership, and then assess their own development and initiate goal setting.

A hands-on and creative icebreaker that uses LEGO bricks to help teams express ideas, challenges, and personal insights through metaphors.

We live and work in turbulent times, juggling never-ending to-do lists, back-to-back meetings, and constant context switching. When people enter a meeting, they often carry mental clutter – unfinished tasks, lingering thoughts, or stress from the previous discussion.

This simple yet effective exercise helps participants mentally transition into the meeting by externalizing their distractions, physically letting them go, and creating a fresh focus for the discussion ahead. I use this whenever I sense a group (whether virtual or in-person) is distracted, overwhelmed, or coming straight from another meeting. It works well when combined with a check-in question that gets everyone speaking.

Often done at the end of a workshop or program, the purpose of this exercise is to support participants in applying their insights and learnings, by writing a letter and sending it to their future selves. They can define key actions that they would like their future self to take, and express their reasons why change needs to happen.

In this debating game, participants imagine they are in an inflatable lifeboat that is running out of air. Each round, participants must state why they should remain on the boat and then vote on who should leave. Encourage critical thinking and develop presentation skills in this fun debating activity.

A fast-paced, high-energy icebreaker where participants race to find everyday items based on fun prompts, sparking laughter and friendly competition.

For use with a team, organization or any peer group forum.

Can be done in person or virtual

This is designed to create a conversation that brings Core Values alive. This is great for a team that knows what values they stand for. Through this exercise they will celebrate their values in action and therefore be energized to magnify them further.

It will also help bring along anyone that is new so they can understand that the group really walks the talk

Here's another jolt that explores one of our favorite themes: You have to unlearn something old in order to learn something new. A nice thing about this brief activity is that you don't need any supplies or equipment.

In pairs, each person gives a "magical" gift to their partner that relates to what their partner has shared with them. 

Ice breaking at the beginning of the workshop/meeting

Even with established teams, it’s important to get people into the holiday mood and encourage creativity and collaboration.

Assign people into pairs or triads and each pair/triad needs to write one pair of rhyme for the music of a popular song. In this holiday-themed version, we'll ask participants to create a version of Jingle bells.

Whatever the occasion or song, it's a nice twist if they incorporate something in the lyrics that is related to your own company and culture.