Manage incoming requests and assign facilitators with ease

Standardize your intake process, match facilitators to the right session, and review
all incoming requests in one place.

Standardize your intake process

Use a standardized intake form so every session request lands in one place with the information you need to start designing.

Quickly get an understanding of stakeholder requirements, set priority and assign to the best available facilitator.

Every request in one place

Oversee incoming requests for facilitation and training in a single, accurate pipeline.

Organize by status, review pending requests, and easily manage upcoming sessions without needing to sift through email chains or chase stakeholders.

Save time organizing your workload and optimize your facilitation operations.

Quickly clarify requests and finalize the brief

Once a facilitator has been assigned to a session, they follow a standardized workflow for further needs assessment and mandate clarification.

Attach form templates and briefing documents to every session and create a consistent process for moving from initial request to final design.

A facilitator pool
you can finally see

See every facilitator and trainer in your org in a single directory, ready to be assigned to upcoming sessions.

Filter by qualifications, availability, and location and find the best fit from within your facilitator pool.

Easily overview capacity, avoid double booking, and keep your team organized and on schedule.

Let facilitators raise their hand

Team members manage their workload in a personal dashboard where they can review open requests, set their availability and volunteer for upcoming sessions.

Give every facilitator and trainer the tools they need to stay organized, manage their workload and get assigned to sessions that match their skillset.

When someone drops out,
cover happens fast

When plans change and a faciltiator drops out, requests reopen so cover can be arranged smoothly.

Set workspace-wide settings to define automatic next steps: notify the coordinator to assign a replacement, post a session to the volunteer pool, or let the facilitator line up their own eligible substitute.

Close the loop.
See exactly what got delivered.

Review completed work, organize feedback and see exactly what was delivered in the closed sessions dashboard.

Maintain a clear system of record, generate reports and help demonstrate the impact of your department to stakeholders.

SessionLab helps our colleagues save time designing the right process. It helps us prepare meetings and workshops on a better level which directly leads to achieving business goals faster.
Verena Köppel
Transformation Expert, Haufe

Organizations all over the world use SessionLab

Design and manage facilitation at scale

Agencies, enterprises and facilitators use SessionLab to design better sessions. Drag, drop and reuse content. Track delivery and collect feedback. Manage programs at scale and improve continuously.

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