Effective as of December 22, 2016.
Information we collect
Information from website browsers
If you are just browsing the website, we collect the same basic information that most websites collect. We use common internet technologies, such as cookies and web server logs. This is information we collect from everybody, whether they have an account or not, in order to better understand how our website visitors use the Service, and to monitor and protect the security of the website.
The information we collect about all visitors to our website includes the visitor’s browser type, language preference, referring site, additional websites requested, and the date and time of each visitor request. We also collect potentially personally-identifying information like Internet Protocol (IP) addresses.
Information provided by you during registration
When you sign up for the Service we collect personal information like your name, username, password and e-mail address. We may also collect information that you voluntarily add to your profile, such as your profile picture or a short bio.
If you connect to the Service using your LinkedIn or Google accounts, you authorise us to collect information available through your LinkedIn and Google account. We use this information only to log you in to our services with your LinkedIn or Google accounts, we do not use this information for any other purposes.
Information provided by you for payment of paid service plans
If you are a user of our paid premium Service Plan, we will utilize a third party credit card payment processing company to collect payment information, including your credit card number and billing address. We will securely share this payment information with the third party processing company. as detailed below in “How We Share Your Information: With Trusted Service Providers and Business Partners.” We do not store your payment information.
Information provided by you for invitations
If you choose to use our invitation service to invite a colleague of friend to the Service, we will ask you for that person’s contact information, which may include their email address and automatically send an invitation. We store the information you provide to send the invitation, to register the person if your invitation is accepted, and to track the success of our invitation service.
Your use of the Service will involve you uploading or inputting various Content (as defined in the Terms of Service)
into the Service. You control how your Content is shared with other users.
We may view your Content only as necessary (i) to maintain, provide and improve the Service; (ii) to resolve a support request from you; (iii) if we have a good faith belief, or have received a complaint alleging, that such Content is in violation of our Terms of Service; (iv) as reasonably necessary to allow TrainedOn to comply with or avoid the violation of applicable law or regulation. We may also analyse the Content in aggregate and on an anonymized basis, in order to better understand the manner in which our Service is being used.
Information collected automatically
We use web analytics service providers to help us analyse how you use our site. We have an account at Google Analytics, Mixpanel, Segment.io and User Voice and we comply with each services’ Terms of Service. We are not using any of these third party services to track, collect or upload any data that personally identifies you for any profiling purposes
Accessing, modifying or deleting your personal data
You can access and modify some of the information you provide us through your settings.
If you wish to terminate your account, your personal data and all your sessions will be irrevocably deleted. Termination can be initiated by sending an email at firstname.lastname@example.org.
Please bear in mind that your Content might not be removed from our servers immediately at the time of termination. Residual copies of your deleted Content might be kept for backup purposes however we do make sure not to keep them for longer than 90 days after terminating your account.
How we share the information we collect
We do not share, sell, rent, or trade User Personal Information with third parties for their commercial purposes.
We may share your information with your permission, so we can perform services you have requested.
We may share your information with a limited number of third-party vendors who process it on our behalf to provide or improve our service, and who have agreed to privacy restrictions similar to our own Privacy Statement. Our vendors perform services such as payment processing, customer support ticketing, network data transmission, and other similar services.
How We Protect Your Information
The security of your information is important to us. When you enter sensitive information as part of our service, we encrypt the transmission of that information using industry-standard encryption.
TrainedOn uses commercially reasonable and industry-standard managerial and technical safeguards to preserve the integrity and security of your information. For example, we continuously and regularly back up your data to help prevent data loss and aid in data recovery. We also guard against common web attack vectors, host data in secure data centres, and implement firewalls and access restrictions on our servers to secure our network and better protect your information.
If you have any questions about security on our Service contact us at email@example.com.
Communication from us
You understand and agree we might send you emails once in a while including service announcements, administrative messages, etc., and that these emails are considered part of our service and You will not be able to opt out of receiving them.
Storing data in cloud
TrainedOn is based in Europe however we use Amazon Web Services to store personal data. TrainedOn does comply with European laws when we collect, store or use your personal data, however in order to provide you our services we need to transfer your personal data to the United States.
Please bear in mind that Amazon Web Services Inc. has certified that they adhere to the Privacy Shield framework that has been agreed upon between the United States and the EU. This means that any personal data that has been transferred to the United States is being protected by the same principles as in the EU.