Library of facilitation techniques

Establish pattern to pass in a circle. Create a category that each person has a contribution (ie. breakfast cereals). Add another category. 

Lean-Agile Procurement in 90 minutes game

Design a space that mirrors your product's experience.

Sometimes there's no substitute for the real thing. Test your assumptions by launching your business or service for one week.

Iterate your way to better prototype.

Iteration can teach you something new about your prototype. If you flex this muscle early on in the process, it'll make your ideas better - and stronger - in the long run.

Participants will be divided into groups and each group will have to come up with a story based on a handed picture.

Participants attempt to count to 20, saying the numbers in a random order without repeating any.

The KANO model is one the most effective methods of prioritization. It allows you to look at the importance of tasks from the customer's perspective.

Download KANO model template in FigJam

Practice deeper listening and empathy by experiencing the same stimulus from two perspectives. Partners sit back-to-back and first listen individually to a short piece of music, noticing their internal experience through body, emotions, and thoughts.

They then describe their experience to each other in detail before listening again — this time through the lens of their partner’s description. By shifting from “my experience” to “your experience,” participants practice perspective-taking, empathy, and disciplined attention.

This simple structure builds the micro-behaviors that strengthen understanding, improve collaboration, and enhance the quality of insight gathered from others.