Library of facilitation techniques

The KANO model is one the most effective methods of prioritization. It allows you to look at the importance of tasks from the customer's perspective.

Download KANO model template in FigJam

create a positive communication at workplace

Time: 5-10 minutes

1. (15-30 minutes) Write down 10 true statements about your creativity in your Creativity Notebook. These can be anything: ‘I feel the most creative when I’m dancing.’ ‘My desk needs to be messy/tidy for me to feel like I can be creative.’

2. EXTRA CREDIT: If you get even the slightest whiff of an 'aha!' moment, add a second layer sentence to your Noticing Wall (the back page of your Creativity Notebook). Noticing Wall Statements look like anything from, 'Huh, I never thought of it that way!' to 'Wow, I guess I really do need a messy desk to feel creative; I wonder why.'
   

10 seconds for the group to form a group 'snapshot' tableau

Bei „Whiskey Mixer“ ist Schnelligkeit gefragt! Wer zögert oder Fehler macht, muss zur Strafe laufen. Versprecher sind ausdrücklich erwünscht und sorgen für eine Menge Heiterkeit.

Tap into social support while moving through a loss or profound transition

Mad Tea quickly provokes a deeper set of reflections and strategic insights among group members. The questions focus attention and produce a fresh understanding of strategic options and next steps. Participants form two circles, one inside the other.

Each person faces one other person and completes an open-ended sentence in less than 30 seconds. When time is up, participants are invited to move to their right so that they are in front of someone else to complete the next sentence, and so on. In a seriously fun way, the unfinished sentences focus attention on every individual and the group answering tough questions together (e.g., If we do nothing, the worst thing that can happen for us is…).

Reveal and reshape the patterns of interaction within a group by making relationship dynamics visible and tangible. Participants use simple cards to represent different roles, behaviors, or connection types in a network (for example, who initiates, who bridges, who withdraws, who amplifies).

By arranging and rearranging these cards, groups can explore how influence flows, where bottlenecks exist, and how new connection patterns might improve collaboration. This structure helps teams better understand relational dynamics and intentionally shift toward more productive and inclusive network patterns.

This method is designed to be remote-first (using a shared whiteboard).