Library of facilitation techniques

The partnership canvas is a tool that enables visualization of current and/or future partnerships. It can also be used for early testing of the value creating potential of a partnership between two partnership candidates.

Often in projects, the learning is all at the wrong end. Usually after things have already gone horribly wrong or off-track, members of the team gather in a “postmortem” to sagely reflect on what bad assumptions and courses of action added up to disaster. What makes this doubly unfortunate is that those same team members, somewhere in their collective experience, may have seen it coming.

A pre-mortem is a way to open a space in a project at its inception to directly address its risks. Unlike a more formal risk analysis, the pre-mortem asks team members to directly tap into their experience and intuition, at a time when it is needed most, and is potentially the most useful.

The Circle of Trust is a tool that can be used both individually and for groups. You can rate your circle of trust - think of your ‘inner circle’; work, school, or another group - to see how diverse the group of people you trust is.

Managing stakeholders can help you ensure that your projects are met with success where others might fail. This activity supports you to identify your project’s stakeholders. It helps you take into account everyone who significantly impacts a decision, or could be affected by it. Identifying who has various levels of input and interest in your projects can help align decisions.

Use Craig Raine's poem A Martian Sends a Postcard Home to spur creative thinking and encourage perspective shifting in a group. After a warm-up, you can then use this martian perspective to describe your product or service and gain new insights and ideas.

Make space for new ideas with TRIZ by stopping unproductive activities or rigid behaviors. Invite everybody to generate new ideas with 1-2-4-All. Ask all participants to identify what they can do immediately, what their 15% Solutions is, and then invite them to help their peers expand and enhance their own 15 percent in a Troika Consulting session.

Participants tell a story of a shared (fictional) memory, adding details one at a time to create a cohesive picture and narrative. 

In a circle you must call someone else's name before a zombie gets to you.

Build empathy by retelling someone's story.

Problems that are vague or misunderstood have a harder time passing our internal tests of what matters and, as a result, go unaddressed and unsolved. Often, meetings that address problem-solving skip this critical step: defining the problem in a way that is not only clear but also compelling enough to make people care about solving it.

You may be a trustworthy computer programmer but nobody may trust your ability to manage a project. You may trust your surgeon to do brain surgery—but not to give you financial advice.

Trustworthy differentiates behaviors and traits that contribute to trustworthiness in different situations (such as predictability) and other behaviors and traits that are limited to specific situations (such as surgical expertise).