
Empathy Walk – nach Otto Scharmer / Theory U
Ein Empathy Walk stärkt deine Fähigkeit, Raum zu halten für jemanden, der sehr anders ist als du – und über eine bedeutende Grenze hinweg Beziehung aufzubauen.
Ein Empathy Walk stärkt deine Fähigkeit, Raum zu halten für jemanden, der sehr anders ist als du – und über eine bedeutende Grenze hinweg Beziehung aufzubauen.
An Empathy Walk develops your capacity to “hold space” for someone who is very different from you and establish a relationship across a significant boundary. It is adapted from the work of MIT Professor Emeritus Ed Schein, who has shaped the field of organizational culture, learning, and leadership over the past 50 years.
Let people show you what matters to them.
Give people a chance to explain their priorities in their own words by inviting them to create a care package for a specific purpose.
In pairs, one person describes a modern appliance to someone from 500 years ago
Players share things they're afraid of, and others who don't have that fear symbolically "take" that fear away.
Writing with empathy is all about inhabiting the shoes (or paws) of something that is not yourself. In this exercise, we ask participants to imagine the perspective of a fox and then write from the point of view of the fox.
People share a fear, it is received by another, and then they are asked to share the advice that a trusted mentor or friend would give them.
In most meetings, 20% of participants do 80% of the talking. Unfortunately, remote meetings amplify this lousy behavior.
Some people like to talk to think, while others need to think before they talk. Some people are shy and quiet, while others are more vocal and outspoken.
This activity helps assess participation style and adjust behaviors.
The empathy map allows you to generate a deeper understanding of one’s motivations and why.
create an empathy map
Understand your users day-to-day. To better design for people, try shadowing them for a day. By observing someone in their own context, you'll notice details about their life - the way they engage with people, pr their routine - that you'd otherwise never see.