Library of facilitation techniques

Understand your users through visual artifacts.

A mood board is a collage of images and texture that communicates a feeling or experience. See what inspires people by asking them to make their very own.

Let people show you what matters to them.

Give people a chance to explain their priorities in their own words by inviting them to create a care package for a specific purpose.

Get fresh and perspective by trying something new and (slightly) scary.

Often, we're designing for behavior change. To find emotional common ground with the people you're designing for, observe how it feels to wade into the unknown, and experience how scary trying something new can be.

Gain empathy by trying something new.

Imagine a day in the life of a person you're designing for - their morning routine, diet, hobbies, commute, commonly used products, and more.

The story template is a method to help in the exploration or research phase of a project. It is especially useful during shorter processes such as a design sprint or a design jam. It can serve as a substitute for interviews if time/ context does not allow for it and it helps the workshop participants to create data connected to real experiences in their lives.

Studenten ervaren hoe het is om met stakeholders in dialoog te gaan wanneer er conflicterende belangen zijn. Door het perspectief van verschillende stakeholders aan te nemen verdiepen ze zich in de uiteenlopende posities. Voorbereidend op het gesprek leren studenten de motieven van verschillende stakeholders te analyseren en te begrijpen hoe je het best kan reageren op verschillende reacties.

Bekend raken met de sterke en zwakke punten van alle teamleden.

Een manier van brainstormen die creativiteit aanmoedigt en zorgt dat men voortborduurt op de ideeën van anderen.

Brainwriting kan gebruikt worden als onderdeel van een uitgebreidere toekomstverkenning. Lees de oefening Scenario-analyse voor een overzicht van alle opdrachten die hier onderdeel van uitmaken.

Reflecteren op de sterke en zwakke vaardigheden van deelnemers.

Ultimate tic-tac-toe is variation and more strategic version of Tic Tac Toe which allows for a more dynamic and strategic gameplay for participants. This is designed for 2 main players (which can be individuals or groups).

Textra Games combine the effective organization of well-written documents with the motivational impact of training games. Participants read a handout, booklet, reprint, or a chapter in a book and play a game that uses peer pressure and peer support to encourage the recall and transfer of what they read.

Here is a fast-paced textra game for reviewing training content from product-knowledge booklets or technical reference manuals.

A fast, virtual icebreaker designed for participants to get to know each other and have fun!