Uncover and challenge the hidden beliefs, assumptions, and internal voices that are limiting progress toward an important goal.
In small groups, one person shares a personal or professional challenge while two others play contrasting “pixie” roles – one advocating for change and possibility and the other representing resistance and caution.
Through this playful exchange, participants surface unconscious assumptions, explore opposing perspectives on risks and opportunities, and gain clarity on how to move forward. This structure helps reveal internal barriers, generate new insights, and support more informed action planning in individual and group settings.
Appreciative Inquiry is based on the organization’s positive core strengths in order to find insights and untapped chances that have to ability to exponentially increase performance.
You can quickly and effectively share several innovations or useful programs that may lie hidden within a group, organization, or community. Shift & Share gets rid of long large-group presentations and replaces them with several concise descriptions made simultaneously to multiple small groups. A few individuals set up “stations” where they share in ten minutes the essence of their innovations that may be of value to others. As small groups move from one innovator’s station to another, their size makes it easy for people to connect with the innovator. They can quickly learn where and how new ideas are being used and how they might be adapted to their own situations. Innovators learn from the repetition, and groups can easily spot opportunities for creative mash-ups of ideas.
This is a practical training module to teach how to brief and debrief an exercise.
There is a strong 'meta' aspect in this session: you have a real experiential exercise during the session, and you will narrow down on the experience of how the briefing and the debriefing were done by the trainers.
This way participants will have the chance to first take part in a debriefing as participants, and then analyse the experience they just had.
Constructive feedback is feedback regarding an individual’s performance that can be used to build (construct) connection, successful habits and behaviors. The constructive (building) component is key because with this mindset and approach, seemingly negative feedback doesn’t become discouraging. Rather, a launch pad for creating opportunities for learning and development.
The sequential building of ideas without evaluation.
Customer experience mapping is a method of documenting and visualizing the experience a customer has as they use the product or service. It also maps out their responses to their experiences.
To be used when there is a solution (even in a conceptual stage) that can be analyzed.
