Library of facilitation techniques

Build empathy by retelling someone's story.

This activity helps participants value each other, by focusing on the tiniest actions of kindness. Could be used at the end of a session or workshop.

Scrum is like a house, where the team can be safe and self-organize. They will build trust and continuous improvement. Respect Scrum team as an ecosystem will help the team evolve and build up teamwork, and the values will come Day by Day, Sprint by Sprint.

In every Sprint, Sprint Retrospective is an excellent chance to inspect and adapt the way of working. There are many formats to help Scrum Master facilitates the Sprint Retrospective. But I always think about the format that can focus on the team environment, the ecosystem. I keep thinking and uphold that idea, and I found the inspiration from the "Parable of the Soils”. Borrow that parable; I create the Sprint Retrospective format “The 4 Soils”. The meaning of this format is to focus on how to help the Scrum team define what is the good/ bad impact to the house o of Scrum. From that, team will have the action or change to improve/ maintain the ecosystem.

Here's a jolt that can be conducted within 99 seconds, raising awarness of our automatic stereotyping processes.

Images have the ability to spark insights and to create new associations and possible connections. That is why pictures help generate new ideas, which is exactly the point of this exercise.

You may be a trustworthy computer programmer but nobody may trust your ability to manage a project. You may trust your surgeon to do brain surgery—but not to give you financial advice.

Trustworthy differentiates behaviors and traits that contribute to trustworthiness in different situations (such as predictability) and other behaviors and traits that are limited to specific situations (such as surgical expertise).

In a brain-pick activity, participants interview people who share a common experience or background. (These people are called informants.) Participants interact with these informants—and with each other—to collect and organize useful information.

This activity uses people who have undergone major organizational changes. Participants interview them to come up with a list of guidelines for coping with change.

Understanding and analyzing a piece of advice are important activities. Here is a game that requires the participants to analyze the features associated with different pieces of advice.

A fun, physical activity designed to help a group work on communication, problem solving, to understand roles of leader and follower within the group.

This fun activity allows participants to follow instructions on a MURAL whiteboard to perform a variety of activities and eventually share their name and location. You can use this as a short ice-breaker or energiser (remove some of the activities) or as either pre-work or an opening activity to make sure that everyone knows how to use MURAL before an online session begins.

A MURAL template is included for you to use and modify as you wish (at the bottom of this method).

The empathy map allows you to generate a deeper understanding of one’s motivations and why. 

In a circle you must call someone else's name before a zombie gets to you.