Library of facilitation techniques

Communication Workshop Activities

Group activities and exercises to improve communication skills.
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Heike Roettgers

Feedback Übung

  • Die Teilnehmer finden sich in selbst gewählten Kleingruppen zu viert zusammen.
  • Die Teilnehmer geben einander anhand verschiedener Leitfragen Feedback.
  • Auswertung der Feedback-Sequenz im Fish-Bowl.
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Skye Suttie

Human Device

In this interactive, teams will come together to become a human version of the device listed on their index card. This activity is a means to build team dynamics and also a way to address any challenges a team might be working through as this activity is completely dependent on everyone coming together as a group and playing a part.

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Joran Oppelt

Elephants, Dead Fish, and Vomit

  • Frame: Famously utilized by AirB&B to get at the heart of some of their culture issues. The idea is that there are three things that move the needle on psychological safety and team effectiveness:

    • Elephants - The "elephants in the room" or things people are avoiding and not talking about. These tend to create a sense of ambiguity and helplessness. Elephants must die.
    • Dead Fish - These are the "old tapes" that people refuse to let go of. They've been around so long that they're beginning to stink up the place. These tend to sour people on each other by undermining trust and creating fictions. Dead Fish must disappear.
    • Vomit - This is our ability to speak freely, directly, and openly with another person without fear of reprisal. If we're not listened to in this way, it can build up over time and bad things can happen. Vomit has to happen.
  • Outcomes: Creates more honesty and psychological safety; Surfaces crucial issues on the team

  • Demo: Leader shares an example of an old tape or story they've been carrying around and are ready to let go of
  • Process/Steps:
    • Facilitator introduces the framework by drawing three columns on a flipchart (or a flipchart for each)
    • Facilitator asks the group for an example of either an Elephant or a Dead Fish
    • Team members affirm, clarify, or provide additional context
    • Group decides how to appropriately address or let go of the issue (usually by naming some hard, next steps)
    • Facilitator captures on flipchart
    • Group is invited to add to the flipcharts over the course of the day
    • Facilitator reviews additions at the end of the day
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