Empathy Map
The empathy map allows you to generate a deeper understanding of one’s motivations and why.
Library of facilitation techniques
find the right tool for your next session
473 results
Methods (445)
Establish next quarter's Rocks
A step-by-step process to help teams align on their plans and set focus for an upcoming period - in this case, setting Objectives (Rocks) and Key Metrics for quarterly planning.
Group Order
This is an energizing activity that helps members of a group get to know each other, network, and recognize what they have in common.
Iterative and incremental Team Agreements
This process is intended to involve the team in shaping its own work environment and promote a culture of continuous improvement.
Jigsaw Puzzle
This game is useful as a side-activity during breaks, as it encourages starting conversations between random people.
KANO model
The KANO model is one the most effective methods of prioritization. It allows you to look at the importance of tasks from the customer's perspective.
Miniature Metaphors
Creative reflection and dialogue, connection activity, introductions
From Miniature Metaphors Reflection and Processing Toolkit by Experiential Tools
Name That Tune
In his book, You Are Not So Smart, David McRaney describes an experiment by Elizabeth Newton that explains the illusion of transparency. This happens during the communication process when others are not privy to same information as we are. While we may think all of our thoughts and feelings are visible to others, we often overestimate the actual transfer of information.
The participants pair up and one partner taps out a familiar song with fingertips. The finger-tapping partner predicts the listener will be able to guess the tune. These partners are surprised to discover that while the tune is obvious to them, their listening partner is unable to guess it.
Near and Dear
Have you ever been in the middle of a discussion with a group that is trying to reach a decision about something and realized that you actually don’t have much of a stake in what happens? Or, have you ever been advocating for a group to take things in a certain direction and notice that others (for whom the outcome will not be relevant) are arguing just as passionately as you are?
Many times when we are trying to make decisions as a group, involved parties care about the outcome, but at varying levels. This tool helps identify who actually has a stake in the outcome and allows a group to get perspective on which voice(s) should be a priority in the decision process.
Prática de diálogo
Em X salas/grupos, com os temas previamente distribuídos.
Spectrums & Clusters
Various ways to have participants 'map' themselves in response to a facilitator's prompt. See also 'constellations'
Stakeholder Mapping
A powerful tool to gain deep insights in the structure of the ecosystem.