Library of facilitation techniques

Design Workshop Activities

Service Design and Design Thinking activities to help your group innovate and develop new solutions and services.
68 results
Digital Society School

Empathy in action

Empathy in action is a way to help people empathize with, and understand a specific situation that is foreign to them.

To be used when you have collected enough data to understand a problem and need to let people unfamiliar with the problem empathize with it.

Andrea Beliczki

SwitchHats

Build on your ideas by looking at them from someone else's perspective. What would your favorite actor think of your concept? Would your president or prime minister endorse it? What if you were to switch hats with another organization? How would they change or build on your idea?

Digital Society School

Design persona

Following a similar structure of the Persona method, give your design personality by creating a design persona. This can be through visual design, copy, and interactions.

To be used when it is time to focus on product experience.

Andrea Beliczki

Build a Hero

Find new opportunities by testing the limit of what's possible? Sometimes getting unstuck means zooming out and then dreaming big. Here's your opportunity to get fantastical. Don't worry about viability or resources, worry about saving the world.

Andrea Beliczki

A Day in the Life

Understand your users day-to-day. To better design for people, try shadowing them for a day. By observing someone in their own context, you'll notice details about their life - the way they engage with people, pr their routine - that you'd otherwise never see.