Facilitation Techniques and Workshop Activities | Library

Little Known Facts - I

People enjoy learning little-known facts (LKFs) about each other. (E.g. I have a twin brother / I always need to know which direction North is / etc.). They also enjoy revealing such facts to total strangers--perhaps because it makes them feel like celebrities. Participants guess LKFs about other people by asking Yes/No questions.

Customer Service Categories

customer service improv game issue analysis thiagi idea generation

Players take turns to supply items that belong to a specific category related to customer service. Any player who hesitates too long, repeats a previous item, or supplies an inappropriate item is eliminated. The last player left standing wins the game.

Chat Waterfall

zoom group mind virtual remote-friendly

Using the chat in zoom, participants share ideas / challenges and then additions / solutions.

Molecules Energiser

energiser warm up wondercards

Take 5-10 minutes time to wake up group's body & brain!

Yes, and Picnic

improv game yes, and active listening accepting offers flexibility specifics em

4 conversations about how to listen, acknowledge, and build

This activity helps participants notice the impact of different listening and response styles, especially how we unconsciously block or build on each other’s ideas. Use this when you want to shift communication habits, build awareness of default patterns, and/or teach communication skills.

Circles in the air

icebreaker energiser remote-friendly

Draw circles up in the air with the index finger and observe the way the direction of the circles changes, as we change the vantage point.

Flamingo & Penguins

fun warm up energiser wondercards

Take 5-10 minutes time to wake up group's body & brain!

Circles and Soup

gamestorming action decision making

The goal of the game is to efficiently form high-quality plans through retrospective analysis by recognizing factors that are within the team’s control.

Name That Tune

communication learning thiagi skills

In his book, You Are Not So Smart, David McRaney describes an experiment by Elizabeth Newton that explains the illusion of transparency. This happens during the communication process when others are not privy to same information as we are. While we may think all of our thoughts and feelings are visible to others, we often overestimate the actual transfer of information. The participants pair up and one partner taps out a familiar song with fingertips. The finger-tapping partner predicts the listener will be able to guess the tune. These partners are surprised to discover that while the tune is obvious to them, their listening partner is unable to guess it.

Tick Tock!

icebreaker energiser

This is a simple energiser that you can use in a course or workshop to produce some laughter and relaxation. Do not take this seriously, no-one will learn anything profound except the benefits of laughter. It is best for eight to twenty people.

Go!

communication collaboration team strategy teampedia action team

This exercise creates an opportunity to talk about team accountability and communication and paying attention to what's not happening (as opposed to what is happening) by having the group move fluidly as one person leaves a place and another enters their spot.

Gannt Chart

time management action plan product development project planning strategic planning online facilitation

This process is used to aid in planning projects by showing all activities that have to take place in the chronological order so as to reach a goal.

Library of facilitation techniques

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Methods (1530)