Library of facilitation techniques

An emotional journey is a visualization that maps and illustrates a user’s emotional experience through the experience of interacting with an organization, product or brand.

This activity could work between sessions as an energiser or an icebreaker. It builds on participants' memory and communication.

Purpose: People and Teams need to reflect as part of learning and innovation. Reflection can reveal strengths and areas for improvement. During the transition from one year to the next, we tend to focus on what's coming up in the new year.

Planning ahead and creating goals is important, but let's not forget to reflect on the previous year to learn from our experiences and get focused and deliberate about the future choices we make. After the Reflection, there is a gratitude and intention-setting option.

An energiser game for remote teams where participants share images of their work set-up and attempt to guess opponents' desks while bluffing their own!

The main purpose of this activity is to remind and reflect on what group members or participants have been through and to create a collective experience and shared story. Every individual will gain a shared idea of what the group has been through together. Use this exercise at the end of a project or program as a way to reinforce learnings, celebrate highlights and create closure.

A great tool to kick-off ANY workshop! The hot air balloon is a metaphorical method that aims to identify strengths, weaknesses, external forces, stakeholders and goals all in a simple and well-structured process.

The charm is that you’re not relying on another dull matrix but actually going through an imaginary journey that engages us to think outside of our typical thought patterns. Just gather all participants and collect their input step-by-step in the process.

IDOARRT is a simple tool to support you to lead an effective meeting or group process by setting out clear purpose, structure and goals at the very beginning. It aims to enable all participants to understand every aspect of the meeting or process, which creates the security of a common ground to start from. The acronym stands for Intention, Desired Outcome, Agenda, Rules, Roles and Responsibilities and Time.

Impulse (also known as Pass the Pulse) is a great exercise for teamwork and breaking the ice at the same time.

Ice breaking at the beginning of the workshop/meeting

Mash-ups is a collaborative idea generation method in which participants come up with innovative concepts by combining different elements together. In a first step, participants brainstorm around different areas, such as technologies, human needs, and existing services. In a second step, they rapidly combine elements from those areas to create new, fun and innovative concepts. Mash-ups demonstrates how fast and easy it can be to come up with innovative ideas.

MoSCoW is a method that allows the team to prioritize the different features that they will work on. Features are then categorized into “Must have”, “Should have”, “Could have”, or “Would like but won‘t get”.

To be used at the beginning of a timeslot (for example during Sprint planning) and when planning is needed.