Library of facilitation techniques

Problem Solving Workshop Activities

Tools and techniques for conflict resolution, problem solving and managing difficult situations at your workshop, meeting or training session.

Featured Author – International Association of Facilitators

IAF is a worldwide community of facilitators promoting excellence in the use of professional group process facilitation to create engagement and impact.

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7 results
Liberating Structures

Caravan

You can quickly and effectively get and give help in a diverse group, organization, or community. Caravan gets rid of long large-group presentations and replaces them with several concise consultations made simultaneously to group members that have asked for help with a challenge.


A few individuals set up stations where they share a challenge and a consultation question. Often the challenge is directly or obliquely shared by others in the group. As small groups of consultants move from one station to another, their size makes it easy for people to connect with the client and visa versa. Clients learn how to ask productive questions and consultants learn how to be more effective coaches.

With Caravan everyone can quickly learn how challenges are being addressed and how new approaches might be adapted to their own situations.

Liberating Structures

Making Space with TRIZ

You can clear space for innovation by helping a group let go of what it knows (but rarely admits) limits its success and by inviting creative destruction. TRIZ makes it possible to challenge sacred cows safely and encourages heretical thinking. The question “What must we stop doing to make progress on our deepest purpose?” induces seriously fun yet very courageous conversations. Since laughter often erupts, issues that are otherwise taboo get a chance to be aired and confronted. With creative destruction come opportunities for renewal as local action and innovation rush in to fill the vacuum. Whoosh!

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Hyper Island

Conflict Responses

A workshop for a team to reflect on past conflicts, and use them to generate guidelines for effective conflict handling. The workshop uses the Thomas-Killman model of conflict responses to frame a reflective discussion. Use it to open up a discussion around conflict with a team.