Library of facilitation techniques

Workshop activities to Analyse, Understand and Innovate

Tools and techniques to analyse and understand complex situations, to unleash creativity and to discover new insights. Make sure your group explores the situation at hand and all participants get a thorough understanding before moving on to make decisions.

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Liberating Structures

Wicked Questions

In Wicked Questions, participants ask, “How is it that we are doing two things in tension with each other simultaneously?” These questions reveal entangled challenges that are unintuitive or difficult to discuss. Wicked Questions can reduce either-or thinking and engage everyone in thinking strategically about how to balance competing priorities. It can be particularly useful in transitions because it exposes the tension between what is being said and what is actually being done. This structure reinforces LS Principle #7, Emphasize Possibilities: Believe Before You See.

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Liberating Structures

1-2-4-All

With this facilitation technique you can immediately include everyone regardless of how large the group is. You can generate better ideas and more of them faster than ever before. You can tap the know-how and imagination that is distributed widely in places not known in advance.

Open, generative conversation unfolds. Ideas and solutions are sifted in rapid fashion. Most importantly, participants own the ideas, so follow-up and implementation is simplified. No buy-in strategies needed! Simple and elegant!

This structure reinforces LS Principle #1, ­Include and Unleash Everyone.

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Gamestorming methods

Help Me Understand

Help Me Understand is based on the underlying (and accurate) assumption is that employees come to meetings with widely different questions around a topic or a change. It also allows the players to discover overlaps with other players’ questions and to notice the frequency with which those questions occur—something they may not have known prior to the meeting.

Gamestorming methods

Give and Take Matrix

The goal of this game is to map out the motivations and interactions among actors in a system. The actors, in this case, may be as small-scale as individuals who need to work together to accomplish a task, or as large-scale as organizations brought together for a long-term purpose. A give-and-take matrix is a useful diagnostic tool, and helps players explore how value flows through the group.

Liberating Structures

W³ - What, So What, Now What?

Instead of altering our beliefs to fit new information, we often force information to fit our existing beliefs.

W3 helps groups break this pattern by reflecting on a shared experience in a way that builds understanding and spurs coordinated action while avoiding unproductive conflict.

Progressing in stages makes this practical: collecting facts (What Happened), making sense of them (So What), and identifying what actions logically follow (Now What). Every voice is heard while simultaneously sifting for insights and shaping new direction.

The shared progression eliminates most of the misunderstandings that otherwise fuel disagreements about what to do — enlivening LS Principle #4, Learn by Failing Forward. Voila!

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