39 methods

Handling Cynical Remarks

These are different ways of intervening when a participant makes a cynical remark in a meeting such as, "we do this planning all the time but nothing is ever done."

When someone makes a cynical comment, often it comes from experience. Sometimes it is a way of avoiding responsibility for implementation. When the cynical comment is acknowledged and the person making it is asked what they would do, this becomes an opportunity to ask for their wisdom on how to address the problem.