IAF Methods

Active Listening

by for . Last edit was 3 months ago
#listening and awareness #dialogue or discussion #cat: managing difficulties
3 + 26 - 50

Use of Active Listening to slow down a discussion, or manage dominant participants

1
3
Share
Embed
Use
Edit
View
Delete
DRAFT Pending Declined
Submit for approval
Decline
Approve

Additional info

Goal

Can be used when participants are actively engaged to slow down a discussion, to demonstrate that you have heard what the person has said, to stop a person from dominating the conversation.

Attachments

You will be able to upload attachments once after you create the method.

Materials

  • none

Instructions


During

1. This intervention begins with waiting until there is a pause when someone is speaking. it can be that you will need to interrupt the person by saying, "excuse me, can I check to see if I understand you."

2. Restate in the words of the speaker what they had said.

3. Ask if what you had said is an accurate restatement of what they were saying.

4. If it was not, ask the participant to summarize what they were saying.

5. If it was an accurate restatement then you can ask the other person to continue or ask other participants to contribute, or other things.

After

Usual or Expected Outcomes: The group slows down the discussion, the person who was speaking knows that they have been understood, the person who is dominating the discussion stops talking.

Background

Comments (0) ( 3.0  avg / 1 ratings)

Please Log in or Register for FREE SessionLab account to be able to comment or rate.