SessionLabFacilitation Techniques and Workshop Activities | Library | SessionLab

Library of facilitation techniques

find the right tool for your next session

186 results
Paul McGregor

Giant Whoop!

This is a quick final closing activity that leaves a group with a quick adrenelin boost. You could use it at any time as an energiser, although I usually use it to close an event.

Thiagi Group

Angry Customers

Training Customer Service Representatives (CSRs) to handle angry and abusive customers is a tough challenge. Effective communication with an angry customer requires a combination of knowledge, skills, and attitudes. As a part of our training session, we use this rapid roleplay activity.
Thiagi Group

Long Words

The real name of this jolt is Proactive Planning, but using that name will give away the key point that we want players to discover. Presented as a word game, this jolt lulls lures players to go after immediate gains in a mindless fashion only to regret the action later.

Gamestorming methods

3-12-3 Brainstorm

This format for brainstorming compresses the essentials of an ideation session into one short format. The numbers 3-12-3 refer to the amount of time in minutes given to each of three activities: 3 minutes for generating a pool of observations, 12 for combining those observations into rough concepts, and 3 again for presenting the concepts back to a group.

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Gamestorming methods

How-Now-Wow Matrix

When people want to develop new ideas, they most often think out of the box in the brainstorming or divergent phase. However, when it comes to convergence, people often end up picking ideas that are most familiar to them. This is called a ‘creative paradox’ or a ‘creadox’.

The How-Now-Wow matrix is an idea selection tool that breaks the creadox by forcing people to weigh each idea on 2 parameters.

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