Gain the perspective of an external subject matter expert to open up possible opportunities
- Money for the expert's visit
Types of participants: Organizational redesign team
Time needed: Days
Pre-Work Required: Set up visit, prepare questions to be asked
A visit to the group from an external subject matter expert (on operations identified for possible redesign) might help kick-start the group into action by providing information on best practices, etc.
Start with a presentation
Ask the group for questions of clarification
Might evaluate the possible opportunities suggested by the expert.
Follow-Up Required: Start the implementation planning phase
Usual or Expected Outcomes: Agreement to move into implementation
Potential pitfalls: Group stays stuck or continues to avoid decisions.
How success is evaluated: Group moves into implementation phase
Source: Paula Diller
History of Development: Sent to the GRP-FACL Listserve in response to a request for help with a group that has completed the vision stage but is avoiding the mplementation stage.
Recognizable components: Situation
The goal of the group's work is to look at everything the organization is doing and redesign it where necessary. ... I figured the next phase was to do the hard slogging of looking at each component of the vision and designing programs to make it happen, but the group has been avoiding this hard work like the plague! ... How can, or when does a content-neutral, servant of the group get directive with a group? I can remind them of their goal (I can lead a horse to water) but I can't make them do it...or can I... Mike Kiska on the GRP FACIL Listserve.