The Art of Effective Feedback
In this feedback workshop, you'll introduce new managers to giving and receiving feedback to their direct reports. The workshop uses a combination of theory, practical application, and self-reflection to assist new managers in overcoming any hesitation to deliver feedback to their team members. Note you can adapt this session to enable teams to give more effective feedback too!
Objectives
- Learn about how to give and receive more effective feedback with a combination of theory and practice.
- Enable deeper understanding of the importance of good feedback through group discussion and reflection.
- Practice a set of impactful feedback techniques that can be used to immediately improve meetings and workplace interactions.
- Leave with a feedback assignment and concrete next steps for further growth.
Materials
Attachments
- Effective Feedback.pptx
- FB Guidelines .pdf
- Feedback Chart with Scenarios - Giver.pdf
- Feedback Chart with Scenarios - Receiver.pdf
- Feedback Parser Worksheet - Receiver.pdf
- Feedback Scenarios.pdf
- Observer Feedback Form.pdf
Instructions
This session is designed to introduce new managers to giving and receiving better feedback with their team. In just over two hours, it gives participants space to reflect, practice and learn effective feedback techniques they can take away with them and use immediately.
During the session, the facilitator builds opportunities to:
- Share their experiences and perspectives on feedback
- Have participants experience feedback techniques directly.
- Learn some of the theory behind effective feedback.
- Discuss effective feedback with the group.
The session is ideal as a first step for new managers learning how to work better with their direct reports. It can easily be adapted for established teams want to work on giving better feedback or who have had difficulties in this area. The concepts are also transferrable to youth, education or other group environments where peers wish to give and receive feedback.
Who can facilitate it?Experienced facilitators with background knowledge of how to give and receive feedback are well positioned to lead this session. Leaders and managers can also effectively deliver this workshop using the template and accompanying guide.
Co-facilitating the Art of Effective Feedback workshop is also a great idea, especially with large groups. You may find pairing a team leader or executive with a facilitator is a great approach, with one person leading the process and another adding additional context specific to your organization.
The session works great in remote/hybrid environments, and using the accompanying powerpoint presentation means you can even adapt it to an async or blended learning environment.