Library of facilitation techniques

Design Workshop Activities

Service Design and Design Thinking activities to help your group innovate and develop new solutions and services.
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Andrea Beliczki

I notice, I wonder

Learn through careful observation.

Observation and intuition are critical design tools. This exercise helps you leverage both. Find clues about the context you're designing for that may be hidden in plain sight.

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Andrea Beliczki

A Day in the Life

Understand your users day-to-day. To better design for people, try shadowing them for a day. By observing someone in their own context, you'll notice details about their life - the way they engage with people, pr their routine - that you'd otherwise never see.

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Digital Society School

Morphological chart

A Morphological chart is a method that splits a product/solution into smaller chunks that can then be analyzed and ideated for independently. Afterwards those ideas can be mixed and matched to develop different solutions.

To be used after having a clear overview of the design problem and at the beginning of the ideation phase.

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Andrea Beliczki

Capture the right mood

Understand your users through visual artifacts.

A mood board is a collage of images and texture that communicates a feeling or experience. See what inspires people by asking them to make their very own.

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Andrea Beliczki

Care package

Let people show you what matters to them.

Give people a chance to explain their priorities in their own words by inviting them to create a care package for a specific purpose.

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Andrea Beliczki

Rejection Therapy

Get fresh and perspective by trying something new and (slightly) scary.

Often, we're designing for behavior change. To find emotional common ground with the people you're designing for, observe how it feels to wade into the unknown, and experience how scary trying something new can be.

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Andrea Beliczki

Try it yourself

Gain empathy by trying something new.

Imagine a day in the life of a person you're designing for - their morning routine, diet, hobbies, commute, commonly used products, and more.

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