Setting ground rules how to deal with disruptions during the opening of any group session
To agree how to deal with potential unnecessary disruptive behaviour at the beginning of the session and not when it arises.
BeforePre-Work Required: Reflect what disruptions may come up and decide how to deal with them before they do come up.
Facilitator personality fit: this needs to be done with a light touch
1. Take 5 minutes at the beginning to talk about the ground rules for the day or the program.
2. Let participants know when we are going to break for personal and biological breaks. Participants are free to get up and leave if they have an emergency but do it quietly so that they do not disturb the group.
3. If because of a personal break, they are getting behind or lost just put up their hand and let the facilitator know;
4. Try to set a tone and expectation of respect for the facilitator and their other participants.
5. Tell them that if they think what the facilitator is saying is untrue or unfounded (BS) based on their life's experience, to let the group know and discuss with the group why they think it is BS. This will bring out the disruptive influences and deal with them in the program as quickly as possible.
Usual or Expected Outcomes: Participants understand the guidelines for participating in the session
Potential pitfalls: Participants resent being in the session
Source: Jon Jenkins
Derived from: An email on disruptive students at the university level or participants in training sessions. Developed by Debra Bannister, MBA, PMP, Cert. Ad. Ed., Principal, Meta Team Solutions
History of Development: unknown