Asking the group to address disruption or conflict in a group
Number of participants: 6-50
Time needed: a few minutes
Pre-Work Required: none
Type of Facilitator-Client Relationship: any
1. A person is voicing dissatisfaction with the program.
2. The facilitator says, "You've raised an interesting point, (the name of the person), what do others think??"
3. A discussion follows that allows this to be handled at a peer level.
4. The process needs to be observed and facilitated to keep it from becoming an argument.
5. When the person either agrees to leave or to participate in a more helpful manner, the facilitator moves on in the process.
Follow-Up Required: none
Derived from: Presented in Training-Ideas Listserve by Chris Hutcheson -- see attachment "Disruptive Person"
History of Development: unknown