This is a questioning technique to get to root causes or underlying dysfunctional dynamics in a system
Pre-Work Required: think through series of questions
Type of Facilitator-Client Relationship: trust
Facilitator personality fit: willing to push artfully
Ask a serious of questions starting with the words "What contributes to that happening?" If you can develop different forms of this same question it goes better, but it is really about trying to get someone to evaluate an issue down to the root cause. And it takes practice and art to bring about a good outcome.
Usual or Expected Outcomes: a deep understanding the contributing factors of an issue
Potential pitfalls: Individuals can become irritated if this is not done carefully and with some art.
How success is evaluated: An understanding of the root cause of a problem
Source: Mitch Owen Mitch_Owen@ncsu.edu
Derived from: unknown
History of Development: unknown
Alternative names: Root cause questions