IAF Methods

Informal Networks Conversation

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A change management workshop or an analysis of the informal organization
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Additional info

Goal

To bring to awareness the need for informal relationships to make an organization work and to recognize the reality of change agents using informal networks.

Attachments

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Materials

  • none

Instructions

Before

Setting: none

Pre-Work Required: none

During

Context:  We want to look at the informal dimensions of an organization: the ways things get done outside the normal channels of procedures.

Conversation:

1. Many of the ways things get done in an organization are done outside the normal channels of doing things. A person might ask a friend for information or to do something that should be done in an official way. What are some of the ways informal networks operate in an organization?

2. Who uses informal networks?

3. How do informal networks work?

4. What are some of the problems with informal networks?

5. Some suggest that the use of informal networks are the best ways of managing change. Why are informal networks necessary?

6. How can a change agent use informal networks?

Conclusion: Effective change management is managing all of the dynamic of an organization.

After

Follow-Up Required: none

Usual or Expected Outcomes: insights into the informal organization and change management

Background

Source: Jon Jenkins

Derived from: The Basic Conversation Method of the Institute of Cultural Affairs

Alternative names: The Informal Organization

Comments (1) ( 4.0  avg / 1 ratings)

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  • Brings to light a part of organizations that is often not recognized or used strategically.

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    over 2 years ago