Workshop activities to Analyse, Understand and Innovate

It doesn’t matter where you work and what your job role is, if you work with other people together as a team, you will always encounter the same challenges:

• Unclear goals and miscommunication that cause busy work and overtime
• Unstructured meetings that leave attendants tired, confused and without clear outcomes.
• Frustration builds up because internal challenges to productivity are not addressed
• Sudden changes in priorities lead to a loss of focus and momentum
• Muddled compromise takes the place of clear decision- making, leaving everybody to come up with their own interpretation.
• In short, a lack of structure leads to a waste of time and effort, projects that drag on for too long and frustrated, burnt out teams.
  

A Focused Conversation to begin to process traumatic situations for use with colleagues, friends and family, and how to respond to them productively. Often traumatic events become undiscussable and this enables persons to talk about them

Customer experience mapping is a method of documenting and visualizing the experience a customer has as they use the product or service. It also maps out their responses to their experiences.

To be used when there is a solution (even in a conceptual stage) that can be analyzed.

An emotional journey is a visualization that maps and illustrates a user’s emotional experience through the experience of interacting with an organization, product or brand.

Polarities live as interdependent pairs that need each other to exist, for example inhaling & exhaling. One pole is not valued as better than the other. Polarities have an enduring quality, they are unavoidable and unsolvable.

Polarities live everywhere from our internal dialogue to external patterns of relating in society and within organizations. Overfocus on any one pole leads to the breakdown of the system as a whole.

A SWOT Analysis is used in project planning, strategic planning and other processes where agreement is needed about the current situation of a project, team, department or organization. It stands for Strengths, Weaknesses, Opportunities and Threats.

A questioning method for generating, explaining, investigating ideas.

Any breakout group activity to capture ideas and generate dialogue around them.

Open Space is a methodology for large groups to create their agenda discerning important topics for discussion, suitable for conferences, community gatherings and whole system facilitation

A process for understanding a complex problem situation

Evaluate the factors that will either support or hinder a change in an organisation or entity. 

A short activity to run early in a program focused on sharing fears, anxieties and uncertainties related to the program theme. The purpose is to create openness within a group. The stinky fish is a metaphor for "that thing that you carry around but don’t like to talk about; but the longer you hide it, the stinkier it gets." By putting stinky fish (fears and anxieties) on the table, participants begin to relate to each other, become more comfortable sharing, and identify a clear area for development and learning.