Workshop activities to Analyse, Understand and Innovate

Let people show you what matters to them.

Give people a chance to explain their priorities in their own words by inviting them to create a care package for a specific purpose.

Gain empathy by trying something new.

Imagine a day in the life of a person you're designing for - their morning routine, diet, hobbies, commute, commonly used products, and more.

The story template is a method to help in the exploration or research phase of a project. It is especially useful during shorter processes such as a design sprint or a design jam. It can serve as a substitute for interviews if time/ context does not allow for it and it helps the workshop participants to create data connected to real experiences in their lives.

Textra Games combine the effective organization of well-written documents with the motivational impact of training games. Participants read a handout, booklet, reprint, or a chapter in a book and play a game that uses peer pressure and peer support to encourage the recall and transfer of what they read.

Here is a fast-paced textra game for reviewing training content from product-knowledge booklets or technical reference manuals.

Met een CLD maken studenten inzichtelijk welke factoren van invloed zijn op een probleem.

Een Causal Loop Diagram is vaak onderdeel van een uitgebreidere toekomstverkenning. Lees de oefening Scenario-analyse voor een overzicht van alle opdrachten die hier onderdeel van uitmaken.

Als voorbereiding op een projectplan of toekomstverkenning kunnen studenten hun probleem eerst doorgronden met een Causal Loop Diagram (CLD). Dit diagram kan worden gebruikt als wetenschappelijke basis voor een verder analyse en uitwerking.

Vaak wordt het maken van een CLD tijdens een werkgeroep gekoppeld aan een schrijfopdracht waarbij studenten de verdere analyse zelfstandig uitwerken. 

Here's an experiential introduction to this activity:

What is your preferred technique for learning something new?

Write your answer on a piece of paper. If you don't have a piece of paper, just say your answer out aloud.

I am now going to ask you a different question. Once again, write down your answer (or say it out aloud).

What method do you usually use to train other people?

Compare your answers to the two questions. Are they consistent with each other? If not, why is there a discrepancy between the way you like to learn and the way you train others? Should you not help others learn the same way you like to learn?

Does this inconsistency exist because you believe that training is different from learning? Don't you believe that training has to result in learning?

Does this inconsistency exist because you believe that your learning preference is unique only to you? Don't you think that other people may have unique learning preferences? How does your training accommodate these individual differences?

Identify some of your user's key emotions.

Offer prompts in an interview to uncover people's emotions about things that might not come up otherwise and set yourself up for more engaging conversation.

De waarschijnlijkheid en de implicaties van scenario's wordt onderzocht.

Informatie vanuit verschillende disciplinaire perspectieven in een gedeelde document verzamelen en categoriseren.

The closing evaluation of a program.

Games of pure chance discourage smarter players from mastering new skills and knowledge. Games of pure skill discourage weaker players from trying hard once they fall behind. An effective training game strikes a balance between chance and skill. That's exactly what Review Roulette does.

It's an expert review of the customer experience of an exisiting product.