A simple and short group game all about trying to make each other crack a smile. Participants take turns being 'kitties' and 'puppies'. The puppies try to make the kitties crack a smile or laugh. The last kitty standing is the winner! An original from The Northern Quarter Agency.
This exercise is preceded by a set of other activities allowing the group to clarify the challenge they want to solve. See how the Four Step Sketch exercise fits into a Design Sprint
Evaluate the factors that will either support or hinder a change in an organisation or entity.
Much of the business of an organisation takes place between pairs of people. These interactions can be positive and developing or frustrating and destructive. You can improve them using simple methods, providing people are willing to listen to each other.
"Team of two" will work between secretaries and managers, managers and directors, consultants and clients or engineers working on a job together. It will even work between life partners.
In this short and very physical energizer, the group shakes out their bodies one limb at a time. Starting with eight shakes of the right arm, then eight shakes of the left, eight shakes of the right leg, then eight shakes of the left. It continues with a round of four shakes of each limb, then two, then one, ending in a big cheer. A good energizer when time is limited and the main aim is to get people moving.
This is a classic business tool used to keep meetings and workshops focused on track. During discussions, questions will often emerge that are important but not fully relevant to the focus at the moment. These questions or issues are “parked” on a flipchart, to be addressed and answered later. This practice helps ensure that important questions do not get lost and that the group can stay focused on the most relevant things.
DAD makes it easy for a group to discover better practices that only a few members are using to solve a common problem, called positive deviant behaviors.
We’re going to uncover the behaviors and practices some of us are already using to tackle our shared challenge. It’s like going on a treasure hunt to find the solutions hidden in our midst.”When held in a local setting close to where the problem manifests, it creates a safe space to invent new and more effective practices, sparking imagination and strengthening resolve to take action. It also builds relationships between people in diverse roles. This structure enacts LS Principle #2, Practice Deep Respect for People and Local Solutions.
Customer experience mapping is a method of documenting and visualizing the experience a customer has as they use the product or service. It also maps out their responses to their experiences.
To be used when there is a solution (even in a conceptual stage) that can be analyzed.
A SWOT Analysis is used in project planning, strategic planning and other processes where agreement is needed about the current situation of a project, team, department or organization. It stands for Strengths, Weaknesses, Opportunities and Threats.
Ask people to place themselves on an imaginary map laid out in the room representing the country according to where they grew up. Ask them to share one internal value they got from that place, and why is that important for them. Encourage people to share a short story if they want
An emotional journey is a visualization that maps and illustrates a user’s emotional experience through the experience of interacting with an organization, product or brand.
