Spectrum mapping is designed to reveal the diversity of perspectives and options around any given topic and to organize them into a meaningful spectrum. It’s valuable because it unearths information that plays a role in attitudes and behaviours that otherwise may not be visible.
This exercise supports a user-centred approach to product and service innovation. Teams create an imaginary user (a persona), map out an average day in his or her life, and identify the challenges that he or she experiences. Teams then use this to brainstorm new products or services that could help with those challenges. Finally, sketches or prototypes of the best ideas are quickly developed presented back to for feedback.
A critical thinking mindset supports people to reflect by using critical thinking questions when they discover and discuss new information. Critical thinking involves the evaluation of sources such as data, facts, media, stories, observable phenomenon, and research findings. Good critical thinkers can draw reasonable conclusions from a set of information and discriminate between useful and less useful details to solve a problem or to make a decision. Critical thinking skills are key to making better, and well-informed decisions.
To explore how it feels to be excluded—and to be excluding.
This jolt demonstrates how the natural human tendency of becoming heavily attached to a starting value can influence our decision making.
The participants work with two different versions of the same questionnaire. One version asks a series of questions that provide low anchor values, while the other version provides high anchor values. The debriefing discussion examines how anchoring affects our decision making.
You can help a group move from either-or conflicts to both-and strategies and solutions. You can engage everyone in sharper strategic thinking, mutual understanding, and collaborative action by surfacing the advantage of being both more integrated and more autonomous. Attending to paradox will reveal opportunities for profound leaps in performance by addressing questions such as: What mix of integrative control and autonomous freedom will advance our purpose? Where do our needs for global fidelity and consistency meet the needs for local customization and creative adaptability? This makes it possible to avoid bipolar swings in strategy that are frequently experienced by many organizations.
In the Design Sprint process, the interview is a crucial step to test your prototype.
This method provides a deliberate and scientific approach to conduct effective interviews. A consistent process and unbiased mindset yield realistic feedback. Effective scoring gives clarity to the results and primes you to make strategic decisions.
Even though Three Questions takes just a few minutes, it provokes the participants into reflecting for a long time.
This is a modification of an interactive lecture activity that is transformed into a textra game. This activity can be inserted after participants finish reading a handout. It involves a poster preparation contest that taps into the listeners' linguistic and visual intelligences.
Often in projects, the learning is all at the wrong end. Usually after things have already gone horribly wrong or off-track, members of the team gather in a “postmortem” to sagely reflect on what bad assumptions and courses of action added up to disaster. What makes this doubly unfortunate is that those same team members, somewhere in their collective experience, may have seen it coming.
A pre-mortem is a way to open a space in a project at its inception to directly address its risks. Unlike a more formal risk analysis, the pre-mortem asks team members to directly tap into their experience and intuition, at a time when it is needed most, and is potentially the most useful.