You can tap a deep well of curiosity and talent by helping a group focus attention on problems they want to solve. A productive pattern of engagement is established if used at the beginning of a working session. Loose yet powerful connections are formed in 20 minutes by asking engaging questions. Everyone contributes to shaping the work, noticing patterns together, and discovering local solutions.
Create a shared visual map of what a group observes, discovers, and plans to act on together. Participants begin by capturing individual observations and patterns related to a question or challenge, then combine (“meld”) these into a collective map that makes insights and action ideas visible to everyone. By moving through stages of noticing what’s present, interpreting why it matters, and identifying next steps, MindMeld helps groups surface rich, shared understanding and align on concrete actions before moving forward.
Instead of altering our beliefs to fit new information, we often force information to fit our existing beliefs.
W3 helps groups break this pattern by reflecting on a shared experience in a way that builds understanding and spurs coordinated action while avoiding unproductive conflict.
Progressing in stages makes this practical: collecting facts (What Happened), making sense of them (So What), and identifying what actions logically follow (Now What). Every voice is heard while simultaneously sifting for insights and shaping new direction.
The shared progression eliminates most of the misunderstandings that otherwise fuel disagreements about what to do — enlivening LS Principle #4, Learn by Failing Forward. Voila!
You can help people access hidden knowledge such as feelings, attitudes, and patterns that are difficult to express with words. When people are tired, their brains are full, and they have reached the limits of logical thinking, you can help them evoke ideas that lie outside logical, step-by-step understanding of what is possible. Stories about individual or group transformations can be told with five easy-to-draw symbols that have universal meanings. The playful spirit of drawing together signals that more is possible and many new answers are expected. Drawing Together cuts through the culture of overreliance on what people say and write that constrains the emergence of novelty. It also provides a new avenue of expression for some people whose ideas would otherwise not surface. This structure brings to life LS principle #7, Emphasize Possibilities: Believe Before You See.
In Wicked Questions, participants ask, “How is it that we are doing two things in tension with each other simultaneously?” These questions reveal entangled challenges that are unintuitive or difficult to discuss. Wicked Questions can reduce either-or thinking and engage everyone in thinking strategically about how to balance competing priorities. It can be particularly useful in transitions because it exposes the tension between what is being said and what is actually being done. This structure reinforces LS Principle #7, Emphasize Possibilities: Believe Before You See.
You can help a large crowd generate and sort their bold ideas for action in 30 minutes or less! With 25/10 Crowd Sourcing, you can spread innovations “out and up” as everyone notices the patterns in what emerges. Though it is fun, fast, and casual, it is a serious and valid way to generate an uncensored set of bold ideas and then to tap the wisdom of the whole group to identify the top ten. Surprises are frequent! This structure brings to life LS Principle #1, Include and Unleash Everyone.
In Appreciative Interviews, participants tell each other stories about how they successfully faced a challenge and identify what made them successful. In less than an hour, a group can identify the conditions essential for its success. This structure generates momentum and insights for positive change, and shows that social support is key to success.
You can overcome the tendency of organizations to underinvest in social supports that generate success while overemphasizing financial support, time, and technical assistance.
It brings to life LS Principle #5, Practice Self-Discovery Within a Group.
In Critical Uncertainties, groups develop strategies for handling factors that are impossible to predict or control. This helps to quickly test strategies and improve our ability to respond to future challenges. Rather than creating fixed plans, this structure builds creative adaptability, enabling groups to envision multiple futures, articulate higher-order goals, and act flexibly. It brings to life LS Principle #7, Emphasize Possibilities: Believe Before You See.
You can engage a group to learn and improve rapidly from tapping three levels of knowledge simultaneously: (1) explicit knowledge shared by participants; (2) tacit knowledge discovered through observing each other’s performance; and (3) latent knowledge, i.e., new ideas that emerge and are jointly developed.
This powerful combination can be the source of transformative experiences and, at the same time, it is seriously fun. Participants identify and act out solutions to chronic or daunting problems. A diverse mix of people is invited to dramatize simple elements that work to solve a problem. Innovations represented in the Improv sketches are assembled incrementally from pieces or chunks that can be used separately or together. It is a playful way to get very serious work done! This structure embodies LS Principle #4, Learn by Failing Forward.
Social Network Webbing quickly illuminates for a whole group what resources are hidden within their existing network of relationships and what steps to take for tapping those resources. It also makes it easy to identify opportunities for building stronger connections as well as new ones.
The inclusive approach makes the network visible and understandable to everybody in the group simultaneously. It encourages individuals to take the initiative for building a stronger network rather than receiving directions through top-down assignments. Informal or loose connections—even your friends’ friends—are tapped in a way that can have a powerful influence on progress without detailed planning and big investments.
By using P2P at the start of an initiative, the stakeholders can shape together all the elements that will determine the success of their initiative. The group begins by generating a shared purpose (i.e., why the work is important to each participant and the larger community). All additional elements—principles, participants, structure, and practices—are designed to help achieve the purpose. By shaping these five elements together, participants clarify how they can organize themselves to adapt creatively and scale up for success. For big initiatives, P2P makes it possible to include a large number of stakeholders in shaping their future initiative.
You can enable participants to find novel approaches to challenges by immersing themselves in the activities of the people with local experience—often their colleagues on the front line or anyone who uses their product or service. You open the door to change and innovation by helping participants explore what people actually do and feel in creating, delivering, or using their offering. Their observations and experience can spur rapid performance improvements and expedite prototype development. The combined observations may make it easy to spot important patterns.
