Library of facilitation techniques

Workshop activities to Analyse, Understand and Innovate

Tools and techniques to analyse and understand complex situations, to unleash creativity and to discover new insights. Make sure your group explores the situation at hand and all participants get a thorough understanding before moving on to make decisions.
137 results
Hyper Island

Systems Thinking: The Iceberg Model

Systems thinking is a way of approaching problems that asks how various elements within a system — which could be an ecosystem, an organization, or something more dispersed such as a supply chain — influence one another. Rather than reacting to individual problems that arise, a systems thinker will ask about relationships to other activities within the system, look for patterns over time, and seek root causes.

Gamestorming methods

Pre-Mortem

Often in projects, the learning is all at the wrong end. Usually after things have already gone horribly wrong or off-track, members of the team gather in a “postmortem” to sagely reflect on what bad assumptions and courses of action added up to disaster. What makes this doubly unfortunate is that those same team members, somewhere in their collective experience, may have seen it coming.

A pre-mortem is a way to open a space in a project at its inception to directly address its risks. Unlike a more formal risk analysis, the pre-mortem asks team members to directly tap into their experience and intuition, at a time when it is needed most, and is potentially the most useful.

Thiagi Group

Both Sides

Organizational life is full of paradoxes. It looks as if you always get contradictory advice. For example, one manager suggests that all your training should be on the Web. Another manager extols the virtues of classroom teaching. In a situation like this, it is useless to ask, “Which is better: online learning or instructor-led learning?” The answer is invariably, “It all depends.” In the complex real world, the effectiveness of any strategy depends on the context. For example, training effectiveness depends on the content, objectives, learners, technology, and facilitators. In order for you to come up with the best strategy, you must explore the advantages and disadvantages of conflicting guidelines.

That's what BOTH SIDES helps you to do.

Thiagi Group

Trust

One of the most important concepts in the workplace is trust. It affects performance, informal and formal relations, atmosphere of the workplace etc. With this activitiy you cn discover what one thinks about trust.

Liberating Structures

Heard, Seen, Respected (HSR)

You can foster the empathetic capacity of participants to “walk in the shoes” of others. Many situations do not have immediate answers or clear resolutions. Recognizing these situations and responding with empathy can improve the “cultural climate” and build trust among group members. HSR helps individuals learn to respond in ways that do not overpromise or overcontrol. It helps members of a group notice unwanted patterns and work together on shifting to more productive interactions. Participants experience the practice of more compassion and the benefits it engenders.
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Andrea Beliczki

Care package

Let people show you what matters to them.

Give people a chance to explain their priorities in their own words by inviting them to create a care package for a specific purpose.

Jonathan Courtney (AJ&Smart Berlin)

Lightning Decision Jam (LDJ)

It doesn’t matter where you work and what your job role is, if you work with other people together as a team, you will always encounter the same challenges:

  • Unclear goals and miscommunication that cause busy work and overtime
  • Unstructured meetings that leave attendants tired, confused and without clear outcomes.
  • Frustration builds up because internal challenges to productivity are not addressed
  • Sudden changes in priorities lead to a loss of focus and momentum
  • Muddled compromise takes the place of clear decision- making, leaving everybody to come up with their own interpretation.
  • In short, a lack of structure leads to a waste of time and effort, projects that drag on for too long and frustrated, burnt out teams.
AJ&Smart has worked with some of the most innovative, productive companies in the world. What sets their teams apart from others is not better tools, bigger talent or more beautiful offices. The secret sauce to becoming a more productive, more creative and happier team is simple:
Replace all open discussion or brainstorming with a structured process that leads to more ideas, clearer decisions and better outcomes.


When a good process provides guardrails and a clear path to follow, it becomes easier to come up with ideas, make decisions and solve problems.


This is why AJ&Smart created Lightning Decision Jam (LDJ). It’s a simple and short, but powerful group exercise that can be run either in-person, in the same room, or remotely with distributed teams.
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Thiagi Group

Leadership Envelopes

Leadership exercise in groups, working with practical leadership principles.

This activity helps groups to translate abstract leadership principles into practical on-the-job behaviours. Participants work in groups to come up with real-life application of leadership principles. The groups take multiple rounds to build upon the ideas of each other, and in the end, evaluate the best ideas to identify the most useful behaviours.

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Digital Society School

Design persona

Following a similar structure of the Persona method, give your design personality by creating a design persona. This can be through visual design, copy, and interactions.

To be used when it is time to focus on product experience.