Develop a trusting relationship with each member of the team.
All participants have the key to the other team member’s trust and will act differently. The team has a trust charter and some ways to develop trust.
• Describe a trusting relationship as a bank account. Deposit increases trust, withdrawal reduces trust. Hand out the list of the 13 trust promoting behaviours (attached).
• Ask participants to select the 3 key behaviors that someone needs to show to “gain” your trust. If they don’t exhibit those behaviours they stand no chance with you.
• Prepare a flipchart / or Jamboard with a list of the 13 behaviours numbered from 1 to 13.
• Each team member in turn mentions his/her initials and 3 numbers, those of their 3 key behaviours. All other participants write these accordingly on their own list.
• By the end, all have the keys to unlock trust with each team member.
• While the participants disclose their 3 behaviours the facilitator ticks the corresponding bullet on the flipchart / Jamboard. In the end you can point out the most cited and the least cited behaviours.
• The top cited behaviours form a trust charter for the team, discuss what to do if some one breaks it. Discuss what stands in the way of doing the least cited behaviours, decide or/and commit accordingly.
• Instruct participants to select one relationship they want to work on and write on a post-it 1.the desired outcome, 2. the current situation, 3. the action plan using some of the 13 behaviours. They will keep this to themselves.
• Ask participants to mention one thing they will do different now that they have done this sequence.
Recommendation: This sequence should certainly not be run in a professorial mode. Just offer the simple 13 behaviours framework in a matter of fact style.
Tips for Remote: Set up a Jamboard and use sticky notes