A technique used to get all the obstacles, issues, concerns about a particular issue on the table so that ideas to address issues can be addressed.
A Contingency Diagram can help you generate ideas from which you can develop specific actions necessary to eliminate a problem or make an improvement. You use it by following these steps:
1. Select a situation (either a goal or problem)
2. Draw a contingency diagram (see example in attachment)
3. Brainstorm obstacles:
-- What will cause this situation to get worse or to continue?
-- What might prevent achieving your desired state?
4. Enter the stated obstacles on the Contingency Diagram
5. List specific actions to prevent these obstacles
6. Use this list to develop an Action Plan
This can be a very powerful idea and solution generating tool. They key is to follow the rules of brainstorming. Once the group has exhausted its ideas on the topic, discuss and clarify the list that has been created.
The Contingency Diagram allows you to tap into the power of brainstorming and provides a convenient framework to organize your ideas. It also allows you to prioritize and generate further action based on those barriers to your desired state which you have creatively discovered.
Follow-Up Required: Move to solution creations
Usual or Expected Outcomes: A list of ways a situation can get worse.
Source: S Ellis, USCG
Derived from: Power point presentation one process improvement methods.
History of Development: unknown