Library of facilitation techniques

A simple exercise that complements exploratory, discursive, and creative workshops with insights and opinions from outside. Use this exercise when brainstorming ideas, developing a new product or service or creating a strategy or plan that will include others. Participants phone a co-worker and ask them questions relevant to the task. This quickly generates meaningful input from a range of “outside” perspectives. Often, participants will be surprised at how simple it was to solicit this input and how valuable it is to the process.

Systems thinking is a way of approaching problems that asks how various elements within a system — which could be an ecosystem, an organization, or something more dispersed such as a supply chain — influence one another. Rather than reacting to individual problems that arise, a systems thinker will ask about relationships to other activities within the system, look for patterns over time, and seek root causes.

Mash-ups is a collaborative idea generation method in which participants come up with innovative concepts by combining different elements together. In a first step, participants brainstorm around different areas, such as technologies, human needs, and existing services. In a second step, they rapidly combine elements from those areas to create new, fun and innovative concepts. Mash-ups demonstrates how fast and easy it can be to come up with innovative ideas.

Constructive feedback is feedback regarding an individual’s performance that can be used to build (construct) connection, successful habits and behaviors. The constructive (building) component is key because with this mindset and approach, seemingly negative feedback doesn’t become discouraging. Rather, a launch pad for creating opportunities for learning and development.

This is an essential process designed to help teams define their purpose (why they exist) and their culture (how they work together to achieve that purpose). Defining these two things will help any team to be more focused and aligned. With support of tangible examples from other companies, the team members work as individuals and a group to codify the way they work together. The goal is a visual manifestation of both the purpose and culture that can be put up in the team's work space.

An activity to support a group to get to know each other through a set of questions that they create themselves. The activity gets participants moving around and meeting each other one-on-one. It’s useful in the early stages of team development and/or for groups to reconnect with each other after a period of time apart.

This method is useful for evaluating a project currently in progress, to see if any adjustments need to be made for the team to work more effectively together. It provides a framework for discussion. Participants focus on the things that are helping and hindering the team process, and create action steps for improvement.

This is a small-scale strategic planning session that helps groups and individuals to take action toward a desired change. It is often used at the end of a workshop or programme. The group discusses and agrees on a vision, then creates some action steps that will lead them towards that vision. The scope of the challenge is also defined, through discussion of the helpful and harmful factors influencing the group.

World Café is a simple yet powerful method, originated by Juanita Brown, for enabling meaningful conversations driven completely by participants and the topics that are relevant and important to them. Facilitators create a cafe-style space and provide simple guidelines. Participants then self-organize and explore a set of relevant topics or questions for conversation.

This is a simple tool to help you create a habit that actually sticks! It's a research-backed technique that works very well, and it's called “Habit Reflection.” It’s powerful because it's customized to your personal history and experiences. Habit Reflection is all about using the lessons of your past in the present.

In the age of digital, we still use analogue tools for meetings and workshops, with blank canvases like whiteboards, flip charts and notebooks as the rule. Why start from zero every time? Instead, MethodKit has collected the most important bits and pieces to get you started, and to further develop your ideas. A framework that allows creativity. What you create is up to you. MethodKit for Team Development is an analogue tool designed to help you structure and organise your teamwork for greater effectiveness, creativity and results. Built around a versatile set of cards, the kit can be used in a range of ways, from project kick-off workshops, to team reflections, coaching sessions and more.

A short activity to run early in a program focused on sharing fears, anxieties and uncertainties related to the program theme. The purpose is to create openness within a group. The stinky fish is a metaphor for "that thing that you carry around but don’t like to talk about; but the longer you hide it, the stinkier it gets." By putting stinky fish (fears and anxieties) on the table, participants begin to relate to each other, become more comfortable sharing, and identify a clear area for development and learning.