Library of facilitation techniques

Wicked Questions engage everyone in sharper strategic thinking by revealing entangled challenges and possibilities that are not intuitively obvious. They bring to light paradoxical-yet-complementary forces that are constantly influencing behaviors and that are particularly important during change efforts.

Wicked Questions make it possible to expose safely the tension between espoused strategies and on-the-ground circumstances and to discover the valuable strategies that lie deeply hidden in paradoxical waters.

This exercise, based on Kahneman and Tversky's classic study, illustrates how the framing effect influences our judgement and our ability to make decisions. The participants are divided into two groups. Both groups are presented with the same problem and two alternative programs for solving them. The two programs both have the same consequences but are presented differently. The debriefing discussion examines how the framing of the program impacted the participant's decision.

Bang is a group game, played in a circle, where participants must react quickly or face elimination. One person stands in the middle of the circle as “the sheriff”, pointing at other players who must quickly crouch while those on either side of them quickly “draw”. A good activity to generate laughter in a group. It can also help with name-learning for groups getting to know each other.

Some of the best ideas are compilations from multiple contributors. Brainwriting is a simple way to generate ideas, share them, and subsequently build on them within a group. Access to multiple hands, eyes, and minds can yield the most interesting results.

90-Minute Prototypes is a short and sweet prototyping workshop that challenges teams to build basic clickable app prototypes within 90 minutes. It’s easy to plan and run and demonstrates how rapidly an insight can be turned into a test-ready prototype. Use it to inspire your team to embrace a prototyping mindset.

A simple and short group game all about trying to make each other crack a smile. Participants take turns in the middle, trying to convince another participant to smile using only the like “I love you honey, won’t you give me a smile?” The game generates laughter and helps groups build trust and openness through play.

Encourage creative thinking, expressive drawing and teamwork with this simple but effective energiser activity.

We don’t truly have a good grasp of a situation until we see it in a fuller context. The Context Map is designed to show us the external factors, trends, and forces at work surrounding an organization. Because once we have a systemic view of the external environment we’re in, we are better equipped to respond proactively to that landscape.

Every meeting deserves a plan. Note that a great plan can’t guarantee a great outcome, but it will help lay down the fundamentals from which you can adapt. Sketch out these fundamentals by using the 7Ps framework.

In any content area, one difference between a beginner and an expert is the latter's ability to come up with different examples that belong to the same category. This activity strengthens your ability to come up with examples of communication concepts.

This is a simple drama game in which participants take turns asking each other “What are you doing?” and acting out the various responses. Though simple, it engages the imagination and gently challenges participants out of their comfort zone by having them mime a range of different actions.