Liberating Structures

Instead of altering our beliefs to fit new information, we often force information to fit our existing beliefs.

W3 helps groups break this pattern by reflecting on a shared experience in a way that builds understanding and spurs coordinated action while avoiding unproductive conflict.

Progressing in stages makes this practical: collecting facts (What Happened), making sense of them (So What), and identifying what actions logically follow (Now What). Every voice is heard while simultaneously sifting for insights and shaping new direction.

The shared progression eliminates most of the misunderstandings that otherwise fuel disagreements about what to do — enlivening LS Principle #4, Learn by Failing Forward. Voila!

With this facilitation technique you can immediately include everyone regardless of how large the group is. You can generate better ideas and more of them faster than ever before. You can tap the know-how and imagination that is distributed widely in places not known in advance.

Open, generative conversation unfolds. Ideas and solutions are sifted in rapid fashion. Most importantly, participants own the ideas, so follow-up and implementation is simplified. No buy-in strategies needed! Simple and elegant!

This structure reinforces LS Principle #1, ­Include and Unleash Everyone.

People working in different functions and disciplines can quickly improve how they ask each other for what they need to be successful. You can mend misunderstandings or dissolve prejudices developed over time by demystifying what group members need in order to achieve common goals. Since participants articulate core needs to others and each person involved in the exchange is given the chance to respond, you boost clarity, integrity, and transparency while promoting cohesion and coordination across silos: you can put Humpty Dumpty back together again! This structure enacts LS Principle #6, Amplify Freedom and Responsibility.

Many situations do not have immediate answers or clear resolutions. Recognizing these situations and responding with empathy can improve the “cultural climate” and build trust among group members. HSR helps individuals learn to respond in ways that do not overpromise or overcontrol. It helps members of a group notice unwanted patterns and work together on shifting to more productive interactions. Participants experience the practice of more compassion and the benefits it engenders. HSR brings to life LS Principle #3, Build Trust as You Go.

You can reveal the actions, however small, that everyone can do immediately. At a minimum, these will create momentum, and that may make a BIG difference. 

15% Solutions show that there is no reason to wait around, feel powerless, or fearful. They help people pick it up a level. They get individuals and the group to focus on what is within their discretion instead of what they cannot change. 

With a very simple question, you can flip the conversation to what can be done and find solutions to big problems that are often distributed widely in places not known in advance. Shifting a few grains of sand may trigger a landslide and change the whole landscape. This structure enacts LS Principle #6, Amplify Freedom and Responsibility.

In Appreciative Interviews, participants tell each other stories about how they successfully faced a challenge and identify what made them successful. In less than an hour, a group can identify the conditions essential for its success. This structure generates momentum and insights for positive change, and shows that social support is key to success.

You can overcome the tendency of organizations to underinvest in social supports that generate success while overemphasizing financial support, time, and technical assistance.

It brings to life LS Principle #5, Practice Self-Discovery Within a Group.

In Creative Destruction, groups imagine how to achieve the worst possible results. By asking “What must we stop doing to make progress on our deepest purpose?” participants can have fun, courageous conversations about letting go. Since laughter often erupts, issues that are otherwise taboo get a chance to be aired and confronted. With creative destruction come opportunities for renewal as local action and innovation rush in to fill the vacuum. Whoosh!

This structure embodies LS Principle #8, Invite Creative Destruction to Enable Innovation

By using P2P at the start of an initiative, the stakeholders can shape together all the elements that will determine the success of their initiative. The group begins by generating a shared purpose (i.e., why the work is important to each participant and the larger community). All additional elements—principles, participants, structure, and practices—are designed to help achieve the purpose. By shaping these five elements together, participants clarify how they can organize themselves to adapt creatively and scale up for success. For big initiatives, P2P makes it possible to include a large number of stakeholders in shaping their future initiative.

DAD makes it easy for a group to discover better practices that only a few members are using to solve a common problem, called positive deviant behaviors.

We’re going to uncover the behaviors and practices some of us are already using to tackle our shared challenge. It’s like going on a treasure hunt to find the solutions hidden in our midst.”When held in a local setting close to where the problem manifests, it creates a safe space to invent new and more effective practices, sparking imagination and strengthening resolve to take action. It also builds relationships between people in diverse roles. This structure enacts LS Principle #2, Practice Deep Respect for People and Local Solutions.

In Critical Uncertainties, groups develop strategies for handling factors that are impossible to predict or control. This helps to quickly test strategies and improve our ability to respond to future challenges. Rather than creating fixed plans, this structure builds creative adaptability, enabling groups to envision multiple futures, articulate higher-order goals, and act flexibly. It brings to life LS Principle #7, Emphasize Possibilities: Believe Before You See.

Wise Crowds make it possible to instantly engage a small or large group of people in helping one another. You can set up a Wise Crowds consultation with one small group of four or five people or with many small groups simultaneously or, during a larger gathering, with a group as big as one hundred or more people. Individuals, referred to as “clients,” can ask for help and get it in a short time from all the other group members. Each individual consultation taps the expertise and inventiveness of everyone in the group simultaneously. Individuals gain more clarity and increase their capacity for self-correction and self-understanding. Wise Crowds develop people’s ability to ask for help. They deepen inquiry and consulting skills. Supportive relationships form very quickly. During a Wise Crowds session, the series of individual consultations makes the learning cumulative as each participant benefits not only from being a client but also from being a consultant several times in a row. Wise Crowds consultations make it easy to achieve transparency. Together, a group can outperform the expert!