"Your customer doesn't care how much you know, until they know how much you care." Damon Richards I have a dream. About companies not just pushing their products to make a living. Companies not just thinking about themselves. Instead let's think more about the problems we can solve with our products. How we can help our customers to live the life they want. Let's listen more to our customers and learn from them. Let's work together with our customers. There is nothing wrong in making a living. But we can do more with our work.
"Your customer doesn't care how much you know, until they know how much you care." Damon Richards I have a dream. About companies not just pushing their products to make a living. Companies not just thinking about themselves. Instead let's think more about the problems we can solve with our products. How we can help our customers to live the life they want. Let's listen more to our customers and learn from them. Let's work together with our customers. There is nothing wrong in making a living. But we can do more with our work.
This is a great facilitation technique to answer open questions of trainees with a "What if" learning style. It prevents the facilitator from answering all questions herself. With this method trainees can:
This is an exercise to use when the group gets stuck in details and struggles to see the big picture. Also good for defining a vision.
The Eisenhower Matrix is a tool to sort tasks by priorities in one of 4 quadrants:
Important and urgent: these need to be done first
Urgent, but not important: delegate these, if you can
Important, but not urgent: block time to work on these tasks later on
neither important nor urgent: do not do them at all (if possible)
Definitions:
urgent = needs to be done now or very soon
important = will help you reach a goal or has impact on your life, your customers, your company
When we are given a problem our reflex is to find answers. But it can be difficult to leave the comfort zone and to come up with creative answers. This exercise will encourage to think out of the box.