Implementing organizational change is a complex process. For change managers seeking to improve innovation, solve big problems and maintain a competitive edge, the right change management tool can help ensure the success of your change initiative.
In this guide, we'll explore the best change management software on the market. Whether you’re looking for a complete change management hub or need a tool to improve expressly designed for the area of change you're working on, you’ll find an effective change management tool here.
Successfully implementing change for a team or organization means using the right tools for each part of the process. Project management software has a massive part to play, but each part of the change management process deserves a tool that is best suited for the task at hand.
For many change managers, L&D teams and HR professionals tasked with creating meaningful change, this means having a tech stack that helps improve efficiency and move things forward at each stage of the process.
For others, it means finding a single piece for change management software designed for managing change at scale.
Here, you’ll find a range of change management software tools that serve different industries and needs. You’ll also find advice for the kinds of change each tool is best positioned to tackle. So rather than having to trawl a list of solutions your buying team won’t approve or which won’t suit your purpose, you can easily find the right tool for your process. Let’s get started!
When it comes to choosing the right change management tool, there are a few ways to go about deciding what is right for you and your team.
I find it helpful to delineate the three kinds of work a change manager may find a tool beneficial. A successful change management process will likely require:
- A tool for managing the change process
- A tool for optimizing key tasks in the change management process
- A tool for implementing and tracking the specific changes you chose to enact
Managing the change process means having a place to outline your change framework, project manage the process and ensure each step is conducted successfully.
This can be as simple as a creating a document in Notion or a project in Asana, though you might even use dedicated change management software expressly designed for overseeing each stage of the change process.
Secondly, you will ideally use change management software to help streamline the core tasks you conduct as a change manager. This might include using a survey or employee feedback tool to collect change requests, run a risk assessment or optimize the information gathering stage of your change process.
If you’re running workshops with your change advisory board or designing new training programs, you will likely benefit from using an agenda design tool like SessionLab to ensure you create engaging sessions.
Lastly, you will likely need tools to help your team, enact the change you decide to implement. For example, if you find that your team members need better training, you may use a Learning Management System to host courses and learning opportunities. If the changes you are enacting are all about adopting new technology or overhauling your IT infrastructure, a dedicated tool that will enable your dev team to do their best work is what you want.
The best change management software are those tools which closely match your process, fit into your existing tech stack and make your core work easier.
When it comes to making a final buying decision on your choice of change management software, you might also find it useful to ask yourself and your team the following questions to help ensure you’re selecting the right tool for your needs.
- What change management framework will we be following, if any?
- What tasks do I need to accomplish as part of the change management program?
- What existing tools in our stack perform this task?
- Are they fit for purpose?
- Who is responsible for enacting change and what tools will they use to enact that change?
Every organization is different and choosing the right tools often means surveying what you already have, seeing the gaps and then choosing a tool to support your process without creating redundancy.
In this guide, you’ll find change management software for all kinds of uses cases and advice which we hope will help you identify the best tool for your needs. Let’s dig in!
Best for designing and running workshops throughout the change management process
SessionLab provides a specialized solution for designing and facilitating impactful workshops and meetings. We help enhance collaboration and streamline the workflow for a change management team while also improving engagement among team members and participants.
However big or small your change process is, there are times when you need to get people in a room together. You might run a workshop with stakeholders to ideate upon and discuss change management initiatives. You might start by mapping out business processes and exploring issues in a structured session with your change advisory board.
A well-structured workshop process is a dynamic way of involving stakeholders and team members in the change process. Employee engagement is a vital part of creating meaningful change and SessionLab is the best tool for designing meetings and workshops where everyone’s voice is heard.
The intuitive drag-and-drop session planner makes designing your agenda a breeze. Create your workshop structure in minutes and easily iterate to design the perfect learning flow.
Identified a core training need and want to quickly design a training program for your organization? SessionLab makes it easy for learning designers to create a complex, multi-day training program that will help meet learner needs.
When you’re done, export in the best format for your team. Easily create beautiful training materials so your team can conduct training with confidence and iterate quickly.
SessionLab has a free plan that lets you design up to 10 complete agendas. Paid plans that include real-time collaboration, unlimited sessions and more start at $15 per month.
Almost all change management processes have a moment where you need to bring people together for an engaging session. A well-structured workshop or meeting will help you and your team be productive and move things forward effectively.
Rolling out a leadership development program? SessionLab will help streamline your process and help you design effective training that will engage your learners.
Running a stakeholder workshop on change requests but need to keep it under an hour long? SessionLab’s automatic time calculation will help you stay on time and focus on what matters most.
Best for enterprise companies with data-heavy change processes
All companies benefit from efficient change management, but at enterprise level the impact of an exceptional or poor process only grow in magnitude.
The Change Compass is specialized change management software that emphasizes strategy-driven change management, aligning change initiatives with organizational goals for maximum impact. If you’re looking for change management tools that can support large-scale change, dedicated tools can be incredibly beneficial.
Analytics, metrics and machine learning are at the heart of The Change Compass. They believe that data is integral to foreseeing, implementing and refining transformational change across the organizations that use their tool.
You’ll find a robust suite of dashboards and action planning tools that seek to join the dots between data and effective change implementation. The aim is to not only manage change better, but also better prioritorize different change initiatives and see their impact in one-place.
The Change Compass starts at $695/Month.
The Change Compass is a tool that thrives in an enterprise environment where the data insights it provides help make informed decisions at scale. If you’re looking for change management software designed to service the needs of change managers in big companies, this is a great choice.
Change processes where you need to make sense of varied data sets and intelligently deploy changes that may have cross functional impacts especially benefit from using The Change Compass.
Best for change management processes focusing on innovation and ideation
Organizational change can come in many forms. While change can come about as a result of a change in the market or the discovery of a problem such as low employee motivation, many organizations deploy a change management model in pursuit of innovation.
Viima is a change management tool that is designed for organizations wanting to leverage the collective intelligence of a team and inspire a creative company culture.
With their platform, Viima makes it easy to go through a structured process of sourcing, refining and selecting innovative new ideas before analyzing their impact. They also include features to help streamline the workflow of change managers, automate key processes and make success repeatable throughout an organization.
Viima has a free plan for teams wanting to get started, with 1 board for up to ten users. Paid plans start at $39 per month.
Innovation is a goal for many organizations, though the path to achieving it isn’t always clear. If you’re running a process that seeks to engage people throughout an organization and simplify the process of sourcing and refining ideas, Viima is a great choice of change management software.
We love that it helps build a culture of continuous ideation and has a strong focus on facilitating creative processes. We especially recommend Viima for seasoned change managers and consultants who have a clear idea of how to guide their team towards the results they want to achieve and simply need a tool to help facilitate that process at scale.
Best for small businesses
The Change Shop provides a comprehensive change management hub with tools for project management, readiness assessment, training, collaboration and more. For change managers who need a suite of tools for each step of the process, The Change Shop platform is a great place to begin.
Effective change involves managing several moving parts. With The Change Shop, you’re able to manage change projects with robust project management tools, ensuring milestones are met and resources are optimized.
You’re also able to assess the readiness of individuals and teams for change, identifying areas for additional support and intervention by sending quick email based assessments. Alongside tools for simulating the impacts of change, comparing to similar businesses or to help you manage change requests, The Change Shop is a great way to support your process.
The Change Shop starts with a free plan that supports up to 3 change initiatives. For enterprise customers, plans start at $180 per month.
Change management can only be truly effective when each step of the process is fully realized. This means being sure to truly engage your team and stakeholders when gathering insights and using the right data to determine the impact of your initiatives.
Change processes that require team input and simple surveys will especially benefit from The Change Shop. If you’re looking for an easy to implement solution that works for small businesses as well as enterprise organizations, The Change Shop is well worth a look.
Best for Environmental, Health, and Safety (EHS) management
Benchmark Gensuite is a versatile platform that specializes in Environmental, Health, and Safety (EHS) management, offering a comprehensive solution for organizations aiming to enhance their sustainability practices and comply with regulatory requirements.
For organizations for whom identifying and mitigating risk in EHS matters and for whom change along these channels is likely, Benchmark Gensuite is a powerful change management tool.
Benchmark Gensuite has powerful features for track and measure sustainability initiatives, ensuring alignment with corporate goals and regulatory standards. You can effectively manage incidents and improve business processes with tools for reporting, investigation, and implementing corrective actions.
Benchmark Gensuite is an especially effective tool for organizations in sectors that may involve greater levels of EHS risk.
For example, you may run a risk assessment, centralize your tracking of safety incidents and then use the data to inform the rollout of new regulations. After the implementation of such a change, you can ensure employee compliance and measure the impact, all in one-place.
Change processes that involve identifying and removing risk to personnel while then standardizing processes and actions would be those most likely to benefit from change management software like Benchmark Gensuite.
Best for IT change management
ServiceNow‘s Change and Release Management Application is a part of the broader ServiceNow platform, offering a comprehensive solution for managing changes and releases in an IT environment.
ServiceNow helps streamline the change request process, from submission to approval, ensuring all changes are well-documented and assessed. One of its main selling points is increasing the velocity and stability of change, backed up with data insights and a change success score that helps change managers make informed decisions.
You can plan and coordinate releases with visibility into dependencies and potential impacts on the IT environment. You’re also able to create custom approval policies and custom changes for different use cases. For a dev team handling many requests and whom need to undergo a change management approval process, the saving in time and overhead can be massive.
Change management systems are always most effective when they are designed to support the specific changes being enacted. ServiceNow is a great example of a bespoke tool that can support the great needs of your team members too.
As a specialised change management tool, ServiceNow is especially effective for IT departments and dev teams making changes to their IT infrastructure and the digital workflows that power their organization.
Technological changes and regular platform or service updates to address user needs and issues are two common change processes you’d roll out using ServiceNow. Key features like asset management, change-logs and dev tooling make it a great choice for managing continuous change in an IT environment.
Best for helping teams adopt new tools
Employee training or the implementation of new technologies are two common strategies for achieving change. Even when the need is great, it can be a challenge to ensure a team is able to adopt the change and start seeing results. In cases like this, change managers often turn to change management tools that can help their teams adopt and learn new tools at speed.
Whatfix is a powerful digital adoption platform that seeks to make employee onboarding and training more effective. When rolling out new tools, change managers might develop interactive walkthroughs, tooltips, and in-app guidance to help employees quickly adapt and speed up the change adoption process.
Whatfix integrates well with a variety of enterprise applications, learning management systems (LMS), and collaboration tools, which makes it a great choice of change management tool for organizations who simply need an extra layer within their existing toolset.
For change managers involved in implementing technological changes, Whatfix is a great choice of change management tool. Being able to directly impact the speed of adoption for technological changes and new tools can have a massive impact on everything from employee happiness to your bottom line.
As a digital adoption platform, Whatfix solves very specific problems and may not be the first choice for every change manager. Consider the greatest friction points might be when it comes to helping your team adapt to change and select your change management tools accordingly.
Best for hosting training and development programs
For learning and development teams, the choice of how and where to host training materials can be an integral part of how you create successful change. First you need to find a platform that makes it easy to create courses and learning opportunities for your team.
Ideally, your choice of solution will also include advanced analytics and tracking features that will allow you to proactively identify learner needs, iterate and refine your learning programs.
360Learning is an advanced learning management system for developing internal courses and development programs. You’re able to host interactive and engaging learning content, measure effectiveness and iterate easily.
It also has a host of key features for tracking progress ensuring you meet any regulatory standards and training mandates that might come out of change requests.
Pricing for 360Learning starts at $8 per registered user per month.
Decided that the greatest potential change for your organization is a new employee training program? Your courses and learning content need to live somewhere!
360Learning is a great choice of change management tool for teams who need to create and host effective training programs while continually improving their offering.
As with many of the change management tools on this list, 360Learning is a great solution for enacting a specific kind of change and optimizing the process. If training and employee engagement is at the heart of your desired organizational change, a tool like this should be a part of your stack.
Best for virtual collaboration
For many change managers and facilitators, the change process is one that benefits from space to think visually and collaboratively brainstorm. Common change management tasks like systems mapping and running participatory workshops can especially benefit from using a digital whiteboard like Miro to support the process.
Miro is a versatile collaboration platform that can be used as part of a change management process by facilitating brainstorming, planning, and collaboration in a virtual environment. It’s a great tool to support change managers when leading workshops, engaging stakeholders and ideating around what can be an incredibly complex process.
In our experience, any change process benefits from effective collaboration. We use SessionLab to design the agenda for key sessions and then bring Miro to the virtual workshop to collect insights, visualize the systems being affected and collaboratively come up with ideas and proposals.
Miro has a free plan to help teams get started with visual collaboration. Paid plans start at $8 per user, per month.
Some change management tools are spaces that will help you do your best work. Miro is a great tool for engaging participants in a virtual session and as such, any change process where you are running virtual workshops can benefit from tools like Miro.
As a digital whiteboard, Miro is highly flexible and whether you’re running workshops as part of your change management process or simply want a place to visually collaborate, it can be a great addition to your toolkit.
Best for knowledge management and documentation
For some change managers, the tool is less important than the process or framework being used. Instead of requiring dedicated change management software, they simply need a place to record changes, feature updated documentation and conduct light project management.
For our team at SessionLab, Notion is a natural place to record, track and update any change processes alongside our existing documentation.
Notion is massively customizable and enables co-creation and knowledge sharing across an entire organization. Notion integrates well with other tools and with its powerful database features, we’ve found it a great way to track progress, conduct asset management and manage our work.
While it’s not a bespoke change management tool, Notion (or whatever other central work hub you’re using) has everything change managers need to start collecting knowledge and project manage change. In a tech stack alongside Miro and SessionLab, you can very quickly support your change management framework and be more efficient in the work you are doing.
Notion has a free version for single users. Paid plans start at $10 per user, per month.
As SessionLab, Notion is where all our company documentation and high level reporting lives. It’s a single source of truth that anyone in the company can refer to and easily find what they need.
Change processes whose output includes small, ongoing changes to company policies or tracking of OKRs and KPIs can definitely find a home in Notion. Especially if your teams are already using it, the flexibility Notion offers make it a good choice of generalist change management tool.
Best for enterprise companies looking for a single change management solution
A relative newcomer to the space, Stracl is a change management tool that was initially developed for a change management training and consulting company called jTask. The knowledge and experience gained from helping clients implement change is clearly evident when looking at Stracl.
Stracl hosts a ton of features designed to help Enterprise level organizations with the core tasks of change management process. It’s easy to conduct stakeholder analysis, develop communication plans and map user capabilities. Stracl shines as a tool to support the everyday work of change managers.
Stracl’s enterprise pricing starts at $1499 per month.
Many of the other change management tools on this list serve many purposes. Stracl sets itself apart as a bespoke tool that allows you to conduct and manage core change management tasks in one place.
Employee training and wellness programs are well suited for Stracl’s feature set, and so change processes that are focusing on human change or personal development are a great fit.
For change teams not already invested in other tools, Stracl is a great choice, with many of they key features you’d expect under one roof. With their history of involvement in a change management consultancy, you can feel assured that these folks understand your needs and pain points.
Best for project management
Wrike is a versatile project management platform with features for change management, providing a unified solution for teams to project manage their tasks, some of which may include change initiatives.
In Wrike, you’re able to manage projects and collaborate in real-time with features like task management, Gantt charts, and collaborative spaces. You can easily utilize reporting and analytics tools to gain insights into project and change performance and support your process.
As with many other project management tools, Wrike also integrates with popular productivity tools and if you’re already familiar with it, it can serve as a great central hub for your work.
Maintaining visibility of change initiatives across the organization and making it a part of your team’s workflow can really help ensure change is enacted successfully.
Wrike can be where you track and manage the overall change management process, but you’ll also lean on other tools when running assessments, designing workshops or helping your team implement new tech.
Wrike has a free plan for teams getting started, then has paid plans starting at $9.80 per month.
Like Notion and other change management tools that perform many functions, Wrike can be an effective choice of tool for teams already invested in the ecosystem or who may want their change processes to be visible across the organization.
For change managers whose main work is framework or workshop based and just need somewhere to log progress and project manage their initiatives, Wrike might just be your best bet.
Best for HR teams and employee performance management
Improving team performance and organizational culture is a common area where change managers are asked to intervene. Leapsome is a great change management tool for any team implementing personnel focused change or for HR departments seeking to identify opportunities, risks and manage employee engagement over time.
Leapsome offers a comprehensive performance management system, including goal setting, continuous feedback, and performance reviews to drive employee growth and development.
Change managers can send surveys, deploy 360-degree feedback and see performance of every employee over time. It’s easy to create personalized development plans and learning opportunities in line with your proposed changes and track the impact over time.
With people analytics as the heart of its offering, Leapsome is also great for gaining insights at speed and using it to inform change management processes across the organization.
Performance management tools like Leapsome are often at the core of measuring the impact of people-centric change such as introducing employee wellness or training programs. They can also be useful for any organization wanting to keep an eye on how their team feels about organizational culture and spot potential risks and opportunities ahead of time.
HR teams will love Leapsome, and the insights you gain from such a tool are useful for all processes that will have an effect on team happiness and performance.
Managing a change process is no simple task. Whether you’re following a change management framework such as PROSCI or ADKAR or taking a more direct approach, there are many steps involved in identifying, implementing and evaluating the changes you have made.
As discussed above, change management software broadly falls into three camps:
- tools to help manage the change process
- tools for optimizing key tasks
- tools that will help you implement your chosen changes.
At each stage of the process, change management tools can be a fundamental part of achieving successful change. Here’s how:
Change management tools provide a centralized platform for communication, ensuring that information is distributed consistently and reaches all relevant stakeholders. This can be essential when creating communication plans, notifying stakeholders and managing the complexity of a change process.
Your change management software can also help reduce communication overhead. It’s quite common to directly lower the number of meetings and emails exchanged by creating a transparent process with visibility of key items.
Many change management tools include collaborative workspaces, allowing teams to work together, share ideas, and collaborate on documents in real time. This is especially valuable when facilitating collaboration across different departments and teams, breaking down silos and promoting a holistic approach to change.
Efficient Project Management
Change management tools often include features for tracking tasks, milestones, and overall project progress, ensuring that initiatives stay on schedule.
With so many moving parts in a typical process, your choice of change management system can be invaluable in simply making sense of how things need to progress and helping to optimize productivity.
Team support and buy-in can be one of the most important levers of successful change. Assigning responsibilities and ownership for specific tasks or aspects of the change process can help the process be more transparent, reducing ambiguity and enhancing accountability.
In most tools, project management features will help stakeholders keep track of milestones, allowing for proactive intervention if there are delays or roadblocks.
Change management tools often include features for identifying and assessing potential risks associated with the change, enabling organizations to develop mitigation strategies. They can often include features to detect issues or resistance early, allowing change managers proactively address concerns.
Reporting tools can also be invaluable in helping teams see potential risks before they become an issue and create a culture of continous improvement, rather than needing to firefight problems once they’ve escalated.
Many tools provide robust analytics and reporting features that can help reduce noise and bias in any change process. This can include tools that analyize feedback and survey data early in the process. Data is also massively important when it comes to determining the effectiveness of the change management process and make data-driven decisions for what to do next.
The best change management tools often include features for conducting engagement surveys, helping organizations gauge employee sentiment and adjust strategies accordingly. While there are many options for gathering such feedback, being able to collect, manage and analyze feedback in one place can help change managers save a lot of time in the process.
Should your chosen change require the rollout of new or improved training, a dedicated learning tool can be invaluable. Learning management systems and other training tools help support the delivery of interactive and personalized training materials, enhancing employee understanding and participation in the change process.
Documentation and Knowledge Management
Creating a centralized repository for change-related documents helps ensure that everyone has access to the latest information and resources. Being able to effectively manage and update key policies and create a single-source of truth for your team is invaluable for many change managers.
Depending on your needs, this might involve creating a space in your existing company documentation or bringing an entirely new tool to your tech stack.
Flexibility and Adaptability
Change management tools with flexible workflows accommodate adjustments to the change plan as needed, allowing organizations to adapt to evolving circumstances. Creating change is rarely a straightforward process and using bespoke tools designed to facilitate change can help your adapt and stay productive, whatever happens.
Such tools are also highly effective athelping manage change at scales, simplifying or optimizing the ability to make improvements to large-scale organizational transformations.
Improved producitivity and efficiency
At each step of the change process, change managers need to conduct various tasks in order to make change happen. Whether its conducting risk assessments, holding brainstorming sessions or evaluating feedback, using a tool can help ensure that each step is efficient and productive.
By saving time on busy work and streamlining their workflow, change managers can focus on the most important parts of the process.
Whatever change you implement, you’ll need to measure the impact and course correct if necessary. The best change management tools allow organizations to conduct surveys post-implementation and analyze the effectiveness of the change and identify areas for continuous improvement.
These tools also enable tracking of key performance indicators (KPIs) related to the change, helping organizations measure the success of the initiative in a data-informed manner.
Navigating organizational change is a challenge.
Change management tools contribute significantly to the success of organizational changes by providing structure, transparency, and efficiency throughout the change process. They help organizations navigate complexities, mitigate risks, and engage stakeholders effectively, ultimately facilitating a smoother and more successful transformation.
Whether you’re looking for a bespoke tool to add to your change management toolkit or need a complete solution, we hope this list of the best change management tools has been helpful!
Have any suggestions that weren’t on this list? Let us know below. We’re always on the lookout for suggestions that have helped change managers enact meaningful change, create innovation and solve tough problems!