How Agile coaches at Lufthansa Technik use SessionLab to design effective, high impact workshops

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At Lufthansa Technik, innovation goes far beyond aircraft maintenance. As a global leader in MRO (maintenance, repair, and overhaul) services, the company is deeply committed to driving internal transformation. A key part of this journey is AVIATAR: Lufthansa Technik’s digital platform that helps airlines optimize fleet performance.

Within AVIATAR, Agile coaches play a central role in supporting teams and leaders with structured collaboration, continuous improvement, and change initiatives. To design and deliver effective workshops that support these goals, Alexander Simon and the Agile coaching team relies on SessionLab.

From Excel to a smarter, more visual way to plan workshops

Before adopting SessionLab, workshop planning often happened in Excel, which was time-consuming and didn’t support efficient collaboration. Once the team was introduced to SessionLab, things changed quickly.

“When I first started using SessionLab, I realized how much time I could save—and how much better it was as a knowledge management tool for our workshop designs.”

Now, workshops are planned in a flexible, visual format that encourages smooth collaboration from the start. Agile coaches are able to plan effectively and support their teams across a variety of uses cases and business functions:

“I use SessionLab for designing diverse workshops: for example Management Workshops for drafting OKRs, Sales Workshop, Project Kick-Offs, Creative Sessions, Welcome Days for new personnel, Retros etc.”

With the drag-and-drop agenda builder and colour categorization, SessionLab has helped the team streamline the design process and clarify what needs to be done, whatever the goal of the session.

Screenshot of an agile retro agenda designed in SessionLab.
The agenda for an Agile retrospective designed in SessionLab.

SessionLab has also helped when it comes to staying mindful and in control of time. By assigning every block a duration, it’s easy to plan for the time you actually have for the session.

When something changes, SessionLab will automatically recalculate session timing, meaning Alexander and his team can focus on designing high-quality sessions, rather than adjusting formulas.

“SessionLab’s visualisation helps to clarify the assignment for a workshop. It also helps with good time planning, especially if you have a workshop where time is very tight.”

A structured, repeatable workflow

SessionLab is now part of the Agile team’s end-to-end workflow. From the moment a workshop assignment begins, it provides a central space for planning, refining, and sharing.

  • Initial planning: “I open a SessionLab file as soon as I begin clarifying the assignment with the client.”
  • Concept development: “I use it to sketch out the structure and approach.”
  • Client alignment: “We review the workshop together in SessionLab during follow-up meetings.”
  • Finalizing and delivery: “Once finalized, I often print the agenda or use the live version during delivery.”

This repeatable process helps coaches stay aligned with stakeholders while keeping the design process organized and transparent. When it comes to sharing the agenda and getting approval, Alexander has options too. 

In SessionLab, you can share your agenda with editors and viewers directly, so they can leave comments or make edits directly based on your needs. Or like Alexander, you can bring SessionLab to your client meetings and make changes to the agenda based on the conversation in real time. 

Managing workshop designs and centralizing knowledge for the Agile team was also important to Alexander. In SessionLab now, they have a record of all the workshops they’ve designed, ready to re-use, adapt and run again whenever the team needs. 

“We maintain knowledge in SessionLab: i.e. we can quickly fall back on old workshops and reuse methods.”

Keep your previous methods, templates and session designs in one place, ready to reuse and adapt.

Handling complexity without the stress

Whether it’s a creative session with tight time constraints or a multi-stakeholder event with dozens of participants, SessionLab makes it easier to manage even the most complex workshops and multi-day events.

“It’s a big help when working with co-facilitators or multiple stakeholders. And for large events, where the process needs to be mapped out in detail, it really makes coordination easier.”

SessionLab gives Alexander and his team the power to plan their sessions down to the minute and stay in control. With support for multiple days, breakout sessions and time locks, the team is able to design complex sessions with confidence.

With many people working on the same agenda, clarity is key. In SessionLab, Alexander can assign blocks and activities to specific collaborators for a smooth workflow.

By working together in one space, nothing is lost and all stakeholders know exactly what is needed. The result? Smoother, more organized events and happier participants. 

A screenshot of a blended course template printout created in SessionLab.
See a complete overview of your multi-day session and export it to Word, PDF or print it out at your convenience.

From faster planning to better results

For the Agile Coaches at AVIATAR, SessionLab has become more than a planning tool. It’s an essential part of how they work, bringing structure, clarity, and consistency to every workshop. And with a growing library of reusable content, the team is able to move faster without reinventing the wheel.

In a fast-paced, global organization like Lufthansa Technik, this kind of support makes a real difference. SessionLab helps the team deliver workshops that are not only well-designed, but also drive real alignment and impact across the business.

“With SessionLab, we are better at clarifying objectives, quicker with planning, and we can coordinate better with each other. That leads to more effective workshops—and better results overall.”

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