Last updated: April 22, 2026
Welcome to SessionLab, a website and online service owned and operated by TrainedOn OÜ (referred to as ‘TrainedOn’, ‘we’ or ‘us’ from here on), a company incorporated in Estonia. These Terms of Service govern your access to and use of SessionLab websites and services (collectively, the “Service”), so please read them carefully before using the Service.
By accepting our Terms of Service you are entering into a binding contract with TrainedOn during your subscription to our Service. If you are entering into this contract on behalf of an entity, you represent that you have the right, authority and capacity to bind such entity to this contract. In any event, references herein to “you” or “your” means you or such entity (as the case may be).
The Terms of Service are bound to all information and services provided to you on this website. Your agreement with TrainedOn includes the Terms of Service, Privacy Policy and Cookie Policy and the Data Processing Addendum (together “Agreements”). Please read these Agreements carefully and if you have any questions, please email us at privacy@sessionlab.com.
TrainedOn reserves the right to make changes to the Agreements. If we make material changes, we will notify you, either through the user interface, in an email notification, or through other reasonable means. By continuing to use the Service after getting notified about the changes, you are expressing and acknowledging your acceptance of the changes. If you do not agree to the changes, please kindly unsubscribe from our Service. Otherwise the new terms will apply to you.
Service: means the functionality of SessionLab that you can reach by visiting and using our website at www.sessionlab.com and any of its subdomains (e.g. app.sessionlab.com, www.sessionlab.com). It allows you to create and share session plans, organize your session content, and browse and create session resources. This includes any AI-powered features made available within SessionLab.
Content: means any materials, such as session plans and resources, library blocks, presentations, handouts, exercises, links, pictures, comments or any other content that you enter or upload to SessionLab.
Service Plan: a set of functionality that TrainedOn has agreed to provide. Each Service Plan has its own name or name extension (such as “Pro” or “Team”, for example) and different prices may be charged for different Service Plans. The features and prices of Service Plans can be studied at www.sessionlab.com/features and www.sessionlab.com/pricing.
Personal Data: means any information relating to an identified or identifiable natural person, within the meaning of Article 4(1) of Regulation (EU) 2016/679 (General Data Protection Regulation).
Data Processing Addendum (DPA): means the standard contractual clauses between the data controller (you) and data processor (TrainedOn) governing the processing of Personal Data through the Service, as published at sessionlab.com/dpa and incorporated into these Terms.
TrainedOn will make the Service and your Content in the Service available to you according to these Terms and provide reasonable technical support for the Service to users of paid Service Plans. We shall respond to such enquiries utilizing the following channels as soon as reasonably possible: built-in notification application within the Service, or e-mail (support@sessionlab.com). Responding to enquiries of users who are not subscribed for a paid Service Plan may be less expedient, or may not occur at all.
TrainedOn will maintain administrative, physical, and technical safeguards for the protection of the security, confidentiality and integrity of your data, including both your personal data and the Content you create in the Service.
We take the privacy of our users seriously. Our Privacy Policy at www.sessionlab.com/privacy is hereby incorporated into these Terms by reference. Please read the Privacy Policy carefully as it governs how we collect, use, and disclose your personal information and Content. Where you act as a data controller and TrainedOn acts as a data processor with respect to Content that includes Personal Data, the Data Processing Addendum applies. For details on data controller and data processor roles, please refer to Section 2 of the Privacy Policy.
Current information about our security certifications, compliance status, and detailed security practices is available through our Trust Center.
5.1. You must provide your name, a valid email address, and any other information requested in order to complete the signup process.
5.2. You may create an account or log in using supported third-party authentication services. Your use of any third-party authentication is subject to that provider’s own terms and policies.
5.3. Your login details may only be used by one person – a single login shared by multiple people is not permitted. You may create separate logins for as many people as you would like.
5.4. You are responsible for maintaining the security of your account and password. TrainedOn cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
5.5. You are responsible for all content posted and activity that occurs under your account.
5.6. You must be a human. Accounts registered by “bots” or other automated methods are not permitted and will be removed.
5.7. One person or legal entity may not maintain more than one free account.
The Service offers a number of ways to share, or not share, your Content with others.
By default, the content you create or upload in the Service is Private User Content and is available only to you, and other users you decide to share it with. You can also choose to create or upload content as Public User Content which will be available to anyone who has access to the internet.
Content designated as Private User Content will not be available to the public. Rather, it will be available to you, and to those users of the Service (referred to as “Collaborators”) with whom you have chosen to share the Content. You hereby grant to each Collaborator a worldwide, non-exclusive, revocable license to use, store, reproduce, modify, create derivative works, communicate, publish, publicly perform and display, distribute and transmit your Private User Content. This license ends when you delete the Content or your account is deleted by you or by us, except to the extent that the Content has been shared with others and those users made a full or partial copy of that Content.
Public User Content can be viewed by other SessionLab users, will appear in the searchable database of the Service, and will be available for others to access and view online. Accordingly, you hereby grant to each User and to the public a worldwide, non-exclusive, revocable license to use, store, reproduce, create derivative works, publicly perform and display your Public User Content. This license ends when you delete the Content or choose to make the Content a Private User Content, except to the extent that the Content has been shared with others and those users made a full or partial copy of that Content.
Please note that removed public content may be cached in search engine indices after removal and that TrainedOn has no control over such caching.
In order to provide you with our Service, we need to gain certain licenses from you. We would like to be 100% upfront about these licenses. We need the right to use, host and store your Content in order to be able to store it on our servers and make it available to you when you would like to use it. You will also provide us with the right to reproduce, modify or create derivative works from your Content. Obviously we won’t be modifying your Content, we need these rights, for example, to be able to share your session plans with other users whom you share your Content with (reproduce, distribute or transmit) or to resize an uploaded picture to fit in format that will work most efficiently with the Service (modify or create derivative works). You will also provide us with a right to publicly perform or display your Content to allow us to display the material on any party’s monitor who is not the copyright holder of that material.
With respect to Private User Content, you hereby grant to TrainedOn (and its successors and third party service providers) a worldwide, non-exclusive, revocable, royalty-free, fully paid, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, distribute and transmit the content SOLELY FOR THE PURPOSE of providing you, and those with whom you have shared your Content, with the Service. This license ends when you delete your Private User Content or your account is deleted by you or by us, except to the extent that your Private User Content has been shared with others and those users made a full or partial copy of that Content.
With respect to Public User Content, you hereby grant to TrainedOn (and its successors and third party service providers) a worldwide, non-exclusive, revocable, royalty-free, fully paid, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works, communicate, publish, publicly perform, publicly display, distribute and transmit the content (1) for the purpose of providing you, and those with whom you have shared your Content (including the public), with the Service; and (2) in connection with promotion and marketing of the Service, including without limitation allowing third parties to search or index the content, in connection with email promotions, product demonstrations, and the like. This license ends when you delete your Public User Content, except to the extent that your Public User Content has been shared with others and those users made a full or partial copy of that Content.
Regardless of whether you designate content public or private, TrainedOn makes no claim of ownership to your Content and obtains no rights to your Content other than as provided for herein.
The Service allows you to upload third party content, such as images, documents, or any file format into your session plans and resources.
When you upload any Content to the Service, you represent and warrant, that: you have all the rights and licenses necessary to use, reproduce, publish, display publicly, perform publicly, distribute, or otherwise exploit such Content in connection with the Service (and to grant to TrainedOn the licenses set forth in this Agreement); the Content will not infringe or otherwise violate the copyright, trademark, or other intellectual property rights of any third party; you have the consent, release, and/or permission of each identifiable person depicted in your Content to upload, transmit, publish, and/or disseminate their name and/or likeness through the Service.
We reserve the right to remove any content or information that might infringe or violate someone else’s rights or otherwise violates the law.
We reserve the right to disable your account if you repeatedly infringe someone else’s intellectual property rights.
We respect the intellectual property of others, and we ask you to do the same. If you believe that your intellectual property right has been infringed by any Content in the Service, please do not hesitate to notify us at support@sessionlab.com. To be effective, in the notification you should:
You acknowledge and agree that upon receipt of a notice of a claim of copyright infringement, we may immediately remove the identified materials from our site without liability to you or any other party.
The Service includes AI-powered features available on eligible Service Plans. Depending on the feature, access may be enabled automatically or may require a separate action. When used, these features may process your Content using third-party AI service providers. Certain AI features may be disabled at the account level where applicable. For details on how your data is handled in connection with AI-powered features, please refer to our Privacy Policy.
The Service is offered with a trial period. The trial period gives you access to all the features of the Service. After the trial period is over you may keep using all the features by upgrading to a chargeable Service Plan or choose to use the Service for free with limited functionality.
7.1. By subscribing to a Service Plan, you shall be deemed to have agreed to and accepted liability for the payment of all fees associated with the respective Service Plan. The same applies in a situation where you permit or cause yourself to be designated as the payer for someone else’s subscription.
7.2. The default billing cycle for any chargeable Service Plan is monthly (i.e., you are charged for the Service on a monthly basis), starting on the day immediately following your subscription to the respective Service Plan, or, if a free trial period has been granted to you, on the day immediately following such trial period.
7.3. Payment for the Service is due in advance by the first day of each billing cycle and should be performed by credit card unless otherwise agreed. You shall ensure that sufficient funds are available on the relevant account and acknowledge that late payment may result in the suspension of Service or cancellation of the Agreement.
7.4. All payments for the Service are handled by a third party payment gateway. TrainedOn is not responsible for the processing of customers’ payments and shall not be liable for any matter in connection therewith.
7.5. TrainedOn may change the fees, rates and the billing cycle applicable to your Service Plan upon a month’s notice. Such notice may be provided at any time by posting the changes to the SessionLab website or the Service itself. In the event that you do not agree with the respective change(s), your sole and exclusive remedy shall be to unsubscribe from the Service Plan in question. You remain subscribed to your Service Plan after any such change(s) shall constitute your consent to the respective change(s).
7.6. Any upgrade or downgrade in Service Plan level will result in the new rate being charged at the next billing cycle. There is no prorating for downgrades in between billing cycles.
7.7. Downgrading your Service may cause the loss of features or capacity of your account. TrainedOn does not accept any liability for such loss.
7.8. TrainedOn offers an unconditional 30-day money back guarantee, should you become dissatisfied with our services within the first 30 days of subscribing for a chargeable Service Plan. The 30-day money back guarantee applies only to the start date of the clients’ usage of the Service Plan and does not apply to renewals of a Service Plan. Refunds are not available after 30 days of using a Service Plan.
7.9. Prepayments for future billing cycles are non-refundable. Upon upgrading or downgrading a Service Plan, a prepayment made for the original Service Plan will be applied against the amounts payable for the new Service Plan.
7.10. Billing information is retained for a period of 7 years in accordance with Estonian accounting and taxation laws. Information on legal transactions between you and TrainedOn is retained for a period of 10 years in accordance with the Estonian General Part of the Civil Code Act. For full details on data retention, please refer to Section 9 of our Privacy Policy.
You agree not to do any of the following while using our Service:
In the event that you post or otherwise use Public User Content outside of the Service, with the exception of content entirely created by you, you agree that you will follow the attribution rules of the Creative Commons Attribution-ShareAlike license as follows:
Free accounts that have had no login activity for a continuous period of 24 months or more are considered inactive and are subject to deletion.
Before deleting an inactive account, TrainedOn will notify you via the email address associated with your account with at least 30 days’ prior notice. You will receive reminders at approximately 30 days, 14 days, and 1 day before the scheduled deletion date.
To prevent deletion, you need only log in to your account during the notification period. Logging in resets the inactivity period and your account will remain active.
If you do not log in during the notification period, your account and all associated Content will be permanently deleted. This deletion is irreversible. Residual copies may be retained in backups for up to 30 days, consistent with our standard data retention practices described in Section 9 of our Privacy Policy.
This section applies only to Free accounts. Accounts on paid Service Plans are not subject to inactivity-based deletion while the subscription remains active.
You may terminate your account and the Agreements between you and TrainedOn by emailing us at account-removal@sessionlab.com. By deleting your account all your personal data, session plans and all Content will be deleted. Please bear in mind that your Content might not be removed from our servers at the time of termination. Residual copies of your deleted Content might be kept for backup purposes however we do make sure not to keep them for longer than 30 days after terminating your account.
If you delete your account, all Content you created will be deleted from the Service, and other users you shared it with will lose access. If collaborators wish to retain access to shared Content, they must make copies to their own workspaces before your account is removed.
TrainedOn may also delete your account in accordance with Section 9 (Inactive Accounts). In all cases, data retention following account deletion is governed by Section 9 of our Privacy Policy.
For information about your rights regarding your personal data, including the right to access, rectify, erase, and port your data, please refer to Section 6 of our Privacy Policy or contact us at privacy@sessionlab.com.
We reserve the right to modify the Service or any part or element thereof any time with or without prior notice, including, without limitation:
As applicable, we will notify you about such modifications either through the user interface, in an email notification, or through other reasonable means.
Your continued use of the Service, or any part or element thereof, after the effective date of a modification, shall indicate your consent to the modifications. We shall not be liable to you or to any third person for any modification, suspension or discontinuance of the Service, or any part or element thereof.
The Service provided by TrainedOn contains elements owned by TrainedOn. The Service and its elements are copyright protected therefore you will not remove, alter, conceal, reproduce, modify, adapt, publish, transmit, distribute, sell, license, duplicate or in any other ways exploit the Service and its elements. You may not duplicate, copy, or reuse any portion of the HTML, CSS, JavaScript, or visual design elements without express written permission from TrainedOn.
Your use of the Service is at your sole risk. The service is provided on an “as is” and “as available” basis. We are doing our best to keep our Service properly running 24/7, however, TrainedOn does not warrant that the Service will be continuously and unrestrictedly available or that the Service is free of software viruses or bugs. Furthermore, we are using third party services to provide the necessary hardware, software, networking and storage functionality in order to keep our Service up and running. Some technical breakdown might occur in our third party services, which is out of our control. To the fullest extent permitted by law, in no event will TrainedOn, its shareholders or employees be liable for any indirect, special, incidental, punitive, exemplary or consequential damages arising out of the use or inability to use the Service. Furthermore, you agree that TrainedOn has no responsibility or liability for the deletion of, or the failure to store or to transmit any Content and other communications maintained by the Service.
TrainedOn does not warrant the accuracy, completeness, or fitness for any particular purpose of any content generated by AI-powered features. AI-generated content does not constitute professional advice of any kind.
You shall defend TrainedOn against any claim, demand, suit or proceeding made or brought against TrainedOn by a third party alleging that your Content, or your use of the Service in violation of this Agreement, infringes or misappropriates the intellectual property rights of a third party or violates applicable law, and shall indemnify TrainedOn for any damages finally awarded against, and for reasonable attorney’s fees incurred by, TrainedOn in connection with any such claim, demand, suit or proceeding; provided, that TrainedOn:
If any provision of the Agreements becomes partly illegal or unenforceable, the other provisions will remain in force. We are going to make sure that any void provisions will be replaced by valid provisions that correspond with the remaining part of the Terms of Service.
These Terms of Service together with the Privacy Policy, Cookie Policy and Data Processing Addendum constitute the entire agreement between you and TrainedOn OÜ with regards to the rules of using our Service.
The Agreements are subject to the laws of Estonia.
You hereby agree that Estonian court will have exclusive jurisdiction to proceed over any disputes or claims related to the use of our Service or breaching any of the Agreements.
The service above is offered by TrainedOn OÜ, a company incorporated under the laws of Estonia.