Remote problem solving workshop

Identify a challenge area, then research solutions and design a clear action plan for the team to solve it in an online environment. Designed for remote teams.

Created by

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SessionLab

  • Time: 6h 20'
  • Participants: 4+
  • Difficulty: easy
  • Facilitators: 1

Objectives

  • Encourage team reflection on what’s helping and hindering their organisation’s progression
  • Identify a range of solutions to a defined problem and assess the perceived impact of each concept
  • Develop specific next steps for the challenge area, with assigned ownership of actions and a clear end goal
  • Identify a range of solutions to a defined problem and assess the perceived impact of each concept

When should this session be delivered?

When an organization is facing a particular challenge, it’s important to bring the relevant team together to correctly define the issue. In this workshop, they’ll identify resolutions based on what’s worked elsewhere, and design a solution in the form of a project plan with clear actionable steps assigned to task owners. Following this remote-friendly workshop, the group will feel united to solve the challenge and aligned in the plan to address it. 

After reflecting on areas the organization is succeeding and being held back, the group will focus on one specific challenge area. The participants will research ways to overcome this issue then individually develop and design their own experimental solution to the focus area. The group will then vote on the most practical and effective concept to take forward. 

Next, clear action steps are defined, once the effort required to implement them and their potential impact is measured. Action owners will be decided, along with a planned timeline. The final activity will ask the participants to feed back on the process involved in this session, which will help ensure the success of future problem solving workshops.

Who can facilitate it?

Running this session does not require any special certification, but it is useful if you have some experience in facilitating workshops

You may prefer to appoint a facilitator who has an understanding of the business and the challenge(s) the team are facing. However this isn’t essential as using a facilitator with no familiarity of the business and its issues brings the benefit of an unbiased perspective, and the ability to lead the conversation focussed on the right process.

Check out the template details including step-by-step plan with instructions, timings, printable schedule and more