- Time: 2.5 hours
- Participants: 3+
- Difficulty: Easy
- Facilitators: 1
Objectives
- Visualize current processes and workflows.
- Identify inefficiencies, bottlenecks, and improvement areas.
- Collaboratively design a future state that enhances team performance.
- Build alignment and shared ownership for process improvements.
- Create actionable next steps to sustain momentum.
When should this session be delivered?
This workshop is best delivered when a team is ready to:
- Improve collaboration across roles or functions
- Address recurring challenges in their workflow
- Prepare for operational changes or system upgrades
- Reset processes after a period of growth, turnover, or change
It’s especially useful when a team feels stuck or wants a clear path forward for improving how they work together.
Teams will use hands-on activities like process mapping and the Draw Toast exercise to surface challenges, clarify roles, and co-create an ideal future state.
This process mapping workshop is ideal for teams ready to streamline operations, improve customer experiences, and tackle recurring process bottlenecks.
Who can facilitate it?
- Project Managers looking to streamline team workflows
- Team Leaders wanting to improve process clarity and effectiveness
- Consultants specializing in operational improvement
- Organizational Development professionals supporting change initiatives
Check out the template details including step-by-step plan with instructions, timings, printable schedule and more
About the author
MeetingMakers
MeetingMakers is a facilitation practice and a community. As a practice, we offer in-house workshops, meeting coaching and expert facilitation. We work with you as facilitators or design partners to design and deliver inclusive, engaging and productive meetings with lasting impact.
As a community, we provide training through our academy, conversation through our Facebook group and ongoing learning through our podcast (This Meeting Sucks) to help you lead successful meetings yourself. No matter how you work with us, once you do, you’re a “MeetingMaker”—someone who believes that better meetings lead to mission success.
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