Process Mapping Workshop
The Process Mapping Workshop empowers teams to visualize their current workflows, identify inefficiencies, and design improved processes together.
This collaborative experience builds a shared understanding, reveals hidden obstacles, and helps teams to work smarter, not harder.
Objectives
- Visualize current processes and workflows.
- Identify inefficiencies, bottlenecks, and improvement areas.
- Collaboratively design a future state that enhances team performance.
- Build alignment and shared ownership for process improvements.
- Create actionable next steps to sustain momentum.
Materials
Instructions
This workshop is best delivered when a team is ready to:
- Improve collaboration across roles or functions
- Address recurring challenges in their workflow
- Prepare for operational changes or system upgrades
- Reset processes after a period of growth, turnover, or change
It’s especially useful when a team feels stuck or wants a clear path forward for improving how they work together.
Teams will use hands-on activities like process mapping and the Draw Toast exercise to surface challenges, clarify roles, and co-create an ideal future state.
This process mapping workshop is ideal for teams ready to streamline operations, improve customer experiences, and tackle recurring process bottlenecks.
- Project Managers looking to streamline team workflows
- Team Leaders wanting to improve process clarity and effectiveness
- Consultants specializing in operational improvement
- Organizational Development professionals supporting change initiatives