Nadja Petranovskaja WonderCards

How to make toast

by for . Last edit was 11 months ago
30 - 90 3 - 12

Use this exercise to introduce people to analyse and solve problems together. Everyone feels engaged and is part of the solution.

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Additional info

Goal

Get participants to listen to each other, understand different angles and aspects of a process. This helps to create ambiguity tolerance and psychological safety.

Attachments

You will be able to upload attachments once after you create the method.

Materials

  • sticky notes or paper
  • pens
  • wall

Instructions

Provide participants with sticky notes and pens. Explain that the exercise is about reaching a common understanding.

∙ Ask participants to draw how they make toast. Each step comes on a separate sticky note. Important: Only pictures!

∙ Ask them to bring all sticky notes to the front and to create a shared understanding of the process "how to make toast"

Discuss the results. Ask if something is missing. Now repeat the steps with a relevant (real business) process for analysis or optimisation.

Use this method also to overcome silo thinking.

Background

This method is part of the WonderCards kit. Originally from Tom Wujec (watch his TED talk in preparation). Tom also has a page with additional ideas: DrawToast.com 

If you'd like to have a personal pack of WonderCards (offline, on paper!), please don't hesitate to klick in our 24x7 open shop: https://petranovskaja.com/shop/

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