Getting to know YOUR ROLE

Introduction (5 minutes)

• Briefly introduce the areas of the BIG PICTURE Board and encourage colleagues to relate to their own role:




Purpose: How your role aligns with the company's core mission and vision;

Marketing: Your contribution to how the company markets and positions its products or services;

Sales: Your role in the sales process, whether directly selling or supporting the sales function;

Operations: Assess how you are involved in the day-to-day Operations and delivery of the company's offerings;

Customer Care: Evaluate your impact on customer experience and satisfaction;

Suppliers: Think about your interactions with or influence on the selection and management of suppliers;

Partners: Explore your role in managing, engaging, or collaborating with external Partners;

Management: Deliberate on your contribution to decision-making, strategy, or leadership within the organisation;

Administration: Contemplate your involvement in the administrative and support functions that keep the organisation running.




• Touch upon the 'Customer Journey' line that threads through these areas.

Setting Expectations (2 minutes)

• Make it clear that today's focus is on individual relationships within the organisation each participant is most familiar with;
• Illuminate the room with the promise of self-discovery, synergy, and perhaps, a sprinkle of serendipity!

Main Activity (18 minutes)

Q1: Adding Value (6 minutes)

• Hand out Red Team Symbols to each colleague;
• Pose the question: "Using the red Team Symbol to represent you as an individual, where do you see yourself adding VALUE in an organisation you are most familiar with?";
• Invite participants to place their Red Team Symbol on the BIG PICTURE Board accordingly;
• Open the floor for a few volunteers to share their placement and rationale.

Q2: Most Value (6 minutes)

• Rephrase and deepen the query: "Now, where do you add the MOST value?";
• Ask participants to reconsider their Symbol's position or annotate directly on the Board with markers;
• A few participants share the shifts or affirmations they've made and why.

Q3: Relationship Dynamics (6 minutes)

• Introduce the last query: "Using the same red Team Symbol, which other people and Teams do you have a positive/less than positive relationship with to perform your role?";
• Participants annotate directly on the Board using markers to indicate these relationships;
• A few brave souls take the mic to speak on their findings.

Wrap-up and Reflections (5 minutes)

• Thank colleagues for their honesty and engagement;
• Recap key insights and reflections;
• Introduce the idea that these reflections can be the stepping stone for greater teamwork, increased engagement, and incredible outcomes.

Session Variations

• Could be done in tandem with another team-building tool for larger teams;
• Use of BIG PICTURE Digital Kit for remote teams.