Crafting A Problem Statement
Kate
MikeGoal
The "Crafting Problem Statements" activity is designed to teach learners how to think about a challenge or issue from the perspective of the user or those affected by the issue, and to articulate that problem succinctly. Participants will work in small groups to identify a challenge, craft effective problem statements, and present them to the larger group for feedback and improvement.
Attachments
Materials
Instructions
Introduction and Challenge Selection (15 minutes):
Review Design Thinking process and the importance of defining clear problem statements.
Divide participants into small groups of 4-6 individuals.
Present a set of challenges or real-world problems related to their field or interests.
Instruct each group to select one challenge they want to work on.
Crafting Problem Statements (25 minutes):
Share the blank worksheet with participants and go through the prompts provided.
Using an example provided (or draft your own), guide the group through the prompts using the example to help solidify their learning.
Guide participants in each group to brainstorm and discuss potential problem statements for the selected challenge, using the worksheet provided.
Invite participants to consider a specific person who is impacted by this challenge, and how they are impacted. This doesn’t have to be a real person, but rather a profile of someone they imagine is impacted by this issue.
Task the groups with filling out their worksheet using the prompts provided.
Emphasize the need for specificity, clarity, and user-centric language in problem statements.
Encourage groups to consider the root causes and underlying issues of the chosen challenge.
Group Presentation and Feedback (15 minutes):
Each group presents their completed worksheet and problem statement to the larger group.
Facilitate a feedback session where other participants provide constructive feedback and suggestions for improvement.
Refinement and Finalization (10 minutes):
Instruct each group to refine their problem statement based on the feedback received.
Encourage participants to collaborate and make the necessary adjustments to create a well-defined problem statement.
Reflection and Debrief (5 minutes):
Gather all participants for a final group discussion.
Summarize the key takeaways from the activity and emphasize the importance of a well-crafted problem statement in the design process.
Background
Preparation
Prepare a list of challenges or real-world problems relevant to the participants' interests or field of study (see appendix for a list of ideas)
Prepare an example in advance and complete the worksheet in order to have an example to share with participants before they get started.
Technology Considerations
In-Person: Arrange space for small group discussions and presentations.
Virtual: Use video conferencing tools with breakout rooms for small group discussions and feedback sessions. Ask participants to take notes by hand or using a digital whiteboard like Miro.
Tips for Localization
Adapt the activity's challenges to suit the local context or participants' cultural backgrounds.
Consider incorporating challenges that are relevant to specific industries or community issues.
Create an example that addresses a specific local challenge, and use that as the initial example to share with the group.
Debrief Questions
Why are problem statements important/useful?
What did you learn about crafting problem statements during this activity?
Why is a well-defined problem statement important in Design Thinking?
How did the feedback from other groups help you refine and improve your problem statement?
How can you apply the skills you developed in this activity to real-world challenges you encounter?
Appendix A: Challenges and Real-World Problems
Improving access to quality healthcare services in remote areas.
Reducing plastic waste and promoting sustainable packaging alternatives.
Enhancing digital literacy and access to technology in underserved communities.
Creating inclusive and accessible educational opportunities for all learners.
Developing innovative solutions for sustainable food production in harsh climates.
Addressing the impact of climate change on Arctic ecosystems and wildlife.
Improving transportation infrastructure and connectivity in remote northern regions.
Preserving and revitalizing traditional languages and cultural practices.
Empowering Indigenous entrepreneurs and supporting economic self-sufficiency.
Fostering community-based solutions for environmental conservation and resource management.
Promoting mental health and well-being in the digital age.
Creating affordable and energy-efficient housing solutions for urban areas.
Enhancing accessibility and inclusivity for people with disabilities in public spaces.
Reducing food insecurity and promoting sustainable agriculture practices.
Addressing the digital divide and promoting internet access for all communities.
These challenges can serve as starting points for participants to choose one for the "Crafting Problem Statements" activity and develop problem statements based on their interests and expertise.
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