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LTDF support page

Thank you for considering to upgrade for the Pro or Team version of SessionLab. In this short guide we have put together a step-by-step guide on how to apply your LTDF lifetime deal codes for our workshop planner tool.

Also, we’re really sorry for the initial confusion. In the first hours of the deal, our checkout page was mistakenly showing annual prices when upgrading, even though the lifetime deal was applied in each case. Now the issue is fixed, so you won’t see annual prices displayed anymore after you apply the LTDF2019 code on the checkout page.

Jump to the question you want to have answered:

Can I pay with PayPal?

Yes, but it’s a workaround, so, sorry for the slow experience with that 🙂

Unfortunately, our checkout page support only debit/credit card payments and it does not support PayPal payments.

We attempted now to integrate a PayPal payment option via our payment service provider, but sadly it seems to be taking ages – at least, not before the deal is over – until our freshly created PayPal business account will be verified. And until then, our payment service provider won’t support to put PayPal payment option into production on our account.

So we have come up with a manual workaround for you. If you would like to pay via PayPal, please fill in this TypeForm, and we will proceed as follows:

  1. You submit the typeform with your billing details
  2. We send you a PayPal payment request from our company’s PayPal account (TrainedOn OÜ)
  3. You pay the payment request. (As opposed to card payment via our website, you will be billed immediately.)
  4. Within a day we activate your Pro / Team lifetime deal and send you a receipt for your payment.

How to get a Pro account on the LTDF deal?

In order to try SessionLab and apply your LTDF lifetime deal, the first step is creating your account. This will automatically put you a 15-days free trial period of the Pro version of SessionLab.

If you would like to lock in yourself for the lifetime deal, visit your account page.

At the bottom of the page, in the ‘Subscription and Billing’ section, click on ‘Upgrade’.

On the payment page, please select the option to Pay annually. (While this is a lifetime deal, the LTDF2019 code that gives you access to the lifetime deal – technically – will be modifying an annual subscription by making it forever free after the first payment you make). The code will not work if you choose the monthly payment option.

Select annual payment option to enable the lifetime deal

On the bottom of the page, click on ‘Do you have a promo code?’ and insert the LTDF2019 code.

This will modify the price to 59 USD.

Note that if you are from a European country, our system will bill you in EUR instead of USD. In this case you will be billed 52 EUR. (In case you provide a valid VAT ID. Since we are a European business entity, we would need to charge you the additional VAT rate of your country in case you cannot provide a valid EU VAT number)

Lastly, please check the order summary in the right sidebar.

Click ‘Confirm subscription’ and you will have locked in your lifetime deal by doing this step before 10th July 11:59 pm PDT.

When do I get billed?

You will only be billed after your initial 15 days trial period expires. In case you are not satisfied with SessionLab, you can cancel your subscription before the expiration of your trial period, and then you will not be billed.

How to get a Team account on the LTDF deal?

If you would like to try the Team account, then at first you need to create a Team workspace in SessionLab. You can do this from your homepage in the app.

Give a name to your team workspace and click on Create my team. Now you have created a team workspace and you got a 15-days trial period. In case you upgrade, you will not be billed before the trial expires

If you want to upgrade your team workspace, please visit your team admin page.

You will be able to upgrade on the Account & Billing tab, after clicking on the Upgrade button.

On the payment page, please select the option to Pay annually. (While this is a lifetime deal, the LTDF2019 code that gives you access to the lifetime deal – technically – will be modifying an annual subscription by making it forever free after the first payment you make). The code will not work if you choose the monthly payment option.

On the bottom of the page, click on ‘Do you have a promo code?’ and insert the LTDF2019 code.

This will modify the price to 299 USD if you were choosing a 5-seat subscription. If you added additional seats, then each seat is billed 59 USD extra.

Note that if you are from a European country, our system will bill you in EUR instead of USD. In this case you will be billed 265 EUR for a 5-seat account. (In case you provide a valid VAT ID. Since we are a European business entity, we would need to charge you the additional VAT rate of your country in case you cannot provide a valid EU VAT number

Lastly, please check the order summary in the right sidebar.

Click ‘Confirm subscription’ and you will have locked in your lifetime deal by doing this step before 10th July 11:59 pm PDT.

You will only be billed after your initial 15 days trial period expires. In case you are not satisfied with SessionLab, you can cancel your subscription before the expiration of your trial period, and then you will not be billed.

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