{"version":"1.0","type":"rich","title":"The Customer relationship matrix","provider_name":"SessionLab","provider_url":"https://www.sessionlab.com","height":168,"width":360,"html":"\u003cblockquote class=\"sessionlab-method blockquote\" data-lang=\"en\" data-method-id=\"3Hn3zm\"\u003e\u003cp\u003e\u003cstrong\u003e\u003ca href=\"https://www.sessionlab.com/methods/the-customer-relationship-matrix\"\u003eThe Customer relationship matrix\u003c/a\u003e\u003c/strong\u003e\u0026nbsp;\n\u003cem\u003e#practice\u003c/em\u003e\u0026nbsp;\n\u003cem\u003e##empowerment\u003c/em\u003e\u0026nbsp;\n\u003cem\u003e##customers / stakeholders relationships\u003c/em\u003e\u0026nbsp;\n\u003c/p\u003e\u003cp\u003eidentify with the team the list of customers and stakeholders. Cluster them in 3 categories depending on their closeness. Decide when you need to assess the quality of the relation per category.\u003c/p\u003e\u003c/blockquote\u003e\n\u003cscript async src=\"https://app.sessionlab.com/assets/widgets.js\" type=\"text/javascript\"\u003e\u003c/script\u003e\n"}