This exercise supports a user-centred approach to product and service innovation. Teams create an imaginary user (a persona), map out an average day in his or her life, and identify the challenges that he or she experiences. Teams then use this to brainstorm new products or services that could help with those challenges. Finally, sketches or prototypes of the best ideas are quickly developed presented back to for feedback.
Studenten maken een Concept Map om concepten en thema’s te identificeren en de onderlinge relaties te visualiseren.
In een Concept Map kunnen de relaties en verhoudingen tussen ideeën, concepten en belangen schematisch weergegeven worden, zodat het verband met het centrale onderwerp of idee zichtbaar wordt.
Using the Social Process Triangles created by the Institute of Cultural Affairs to identify a broad range of issues faced by a community, followed by the Consensus Workshop Method to see larger patterns of issues.
De waarschijnlijkheid en de implicaties van scenario's wordt onderzocht.
You can engage a group to learn and improve rapidly from tapping three levels of knowledge simultaneously: (1) explicit knowledge shared by participants; (2) tacit knowledge discovered through observing each other’s performance; and (3) latent knowledge, i.e., new ideas that emerge and are jointly developed.
This powerful combination can be the source of transformative experiences and, at the same time, it is seriously fun. Participants identify and act out solutions to chronic or daunting problems. A diverse mix of people is invited to dramatize simple elements that work to solve a problem. Innovations represented in the Improv sketches are assembled incrementally from pieces or chunks that can be used separately or together. It is a playful way to get very serious work done!
It doesn’t matter where you work and what your job role is, if you work with other people together as a team, you will always encounter the same challenges:
With this facilitation technique you can immediately include everyone regardless of how large the group is. You can generate better ideas and more of them faster than ever before. You can tap the know-how and imagination that is distributed widely in places not known in advance.
Open, generative conversation unfolds. Ideas and solutions are sifted in rapid fashion. Most importantly, participants own the ideas, so follow-up and implementation is simplified. No buy-in strategies needed! Simple and elegant!